Manager - MDM

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of (Consultant / Manager), (Master Data Management (MDM))!

In this role, Tobe responsible for all outputs from the Data Quality Tool in respect of Financials and ensure that each exception has a process for resolution. To meet with Key Stakeholders across the wider business to ensure that the requirements are being met, and that all concerns around Financial Data are mitigated. Providing analysis to the business on movements in financial data through reporting. Investigating all outputs from the Reconciliations Analysts, to ensure that controls are developed and implemented accordingly. Responsible for ensuring that the offshore team have the relevant processes, procedures and training to undertake the corrections of financial data fixes.

Responsibilities

Monitor and resolve outstanding data queries that have been raised in relation to data changes.

Maintain DQPro exceptions

Ability to communicate openly in senior stakeholder meetings to discuss any issues in more detailed if required.

Be responsible for ensuring that all daily controls are completed, and that all issues have been triaged to the respective team to resolve where required.

Ensure that all outputs are consolidated into a pre-agreed format and are able to be distributed across the business.

Triage all new requests that are received into the DataControl mailbox to ensure that this is up to date on a daily basis.

Work through any MDS mapping amendments and mock up any changes required for approval / testing.

Coordinate all requests ready for the quarterly governance meeting in a timely fashion with all queries raised and resolved prior to the meeting.

Make updates in MDS within the agreed SLAs.

Generate communication that can be distributed to the wider business around any changes that have been made in a given period.

Manage Jira board for all new requests

Work with RI team to manage RI Contract mappings

Datamart mappings

Facilitate CCA visibility to the wider business with MI

Exchange Rate mappings and communications (Daily, Monthly and Annual)

Work Closely with Finance, Actuarial, UW Governance and MI with any mapping requests

Maintain relationships with APAC and West Regions to coordinate their Class Mappings

Coordinate cleansing and uploading of Client and Industry data into MDS

Ensure all Xchanging CAT Codes are uploaded into IRIS and maintained in MDS within the required SLA

All SAP Loss events to be mapped into MDS and made available for reporting as a “tracked” event where required.

Coordinate all processes for the respective source system close dates and ensure that this is completed in a timely fashion.

Organise respective monthly deadlines and ensure all tasks are performed in accordance with their respective due date.

Responsible for setting and communicating Month Close dates for the year

Qualifications we seek in you!

Minimum Qualifications

B.Tech, MCA, Post Graduate

Proficient in coordinating with Internal / External stakeholders along with process management

Relevant years insurance data experience. Knowledge of US P&C and Specialty Insurance Industry

Relevant years of experience in SQL & Advanced Excel

Preferred Qualifications / Skills

Competent at analysing large datasets, and reporting respective findings

Able to present feedback and issues in a clear and concise manner

Advanced Excel skills

Preparing summary reports / able to present findings to senior stakeholders

Exceptional attention to detail

Strong communication skills and ability to problem solve

Timekeeping and ability to self-start / organize priorities

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.