Mainframe Performance & Capacity Management (PCM)

Mainframe Performance & Capacity Management (PCM)

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

o As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

o Responsible for performance and tuning of mainframe environment, responsible for WLM (Workload Manager) administration, responsible for Thruput Manager administration, Responsible for technical assistance during performance issues, responsible for LPDEFs, responsible for setting up performance health checks, setting up weekly and monthly meetings with senior management and LOBs, building performance reporting with IzPCA, responsible for DASD tuning, responsible for IzPCA Administration etc..

o One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or

narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

o Must have 6 plus years of experience in the following areas :

o Workload Manager (WLM) Administration and set up

o Thruput Manager (TM) Administration and set up

o Performance tuning of JAVA, CICS, DB2, IMS subsystems and z / OS operating system

o DASD Subsystem tuning

o Real-time monitoring by using BMC’s Mainview or IBM’s OMEGAMON

o SMF data processing by using MICS, MXG and SAS

o Able to extract data from TDS or IzPCA for performance analysis

o Strobe Execution and analysis

o Able to manage LPDEFs, Group Caps, Hard Caps, Soft Caps & Absolute Capping etc..

o Capacity trending analysis and Workload Analysis with historical SMF data and making recommendations

o Mainframe Infrastructure performance analysis with historical SMF data to identify exceptions and issues and making recommendations to resolve

o Setting up Infrastructure health checks for monitoring systems, identifying exceptions, and resolving them before they impact our customers

o Able to mentor the teams and be a technical lead

o Able to prepare presentations for senior management and present observations

o Excellent analytical and presentation skills

Preferred Technical and Professional Experience

o Expertise in utilizing tools like SAS, MICS, IZPCA, TDS,RMF (Resource Measurement Facility), WLM (Workload Manager), and other performance monitoring utilities.

o Large enterprise organizations relying heavily on mainframe systems for mission-critical applications.

o Collaborative work with other system programmers, application developers, and system operators to address performance issues.

o On-call responsibilities for resolving critical performance issues outside of regular working hours.