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Delivery Manager / / Technical Delivery Manager

Delivery Manager / / Technical Delivery Manager

ConfidentialDelhi, India
11 days ago
Job description

Years of experience : - 12+ Years

Roles and Responsiblities : -

  • Oversee the end-to-end service delivery of projects, ensuring adherence to SLAs and quality standards.
  • Collaborate with cross-functional teams to plan, execute, and deliver projects in migration, integration, development, and support environments.
  • Manage stakeholder relationships effectively, ensuring clear communication and alignment on project goals.
  • Lead change management processes to adapt to evolving project requirements.
  • Handle incident management to resolve issues promptly and minimize disruptions.
  • Conduct resource planning and allocation to maximize team efficiency and project success.
  • Develop comprehensive project plans, including timelines, milestones, and deliverables.
  • Generate and present project reports and dashboards for transparency and progress tracking.
  • Create and maintain technical documentation to support project execution and knowledge transfer.
  • Foster the adoption of best practices in project management methodologies such as SDLC, Agile, and Scrum.
  • Work with cloud technologies (Azure, Oracle and Salesforce).

Must have : -

  • 5-7 years of experience in technical delivery and service management.
  • Strong understanding of project management principles and methodologies, including PMP and ITIL certifications.
  • Extensive experience with SDLC, Agile, and Scrum methodologies.
  • Proven track record of successful project delivery in migration, integration, development, and support environments.
  • Experience working in onshore-offshore engagement models.
  • Proficiency in cloud technologies (Azure, Oracle and Salesforce).
  • Exceptional communication skills, with the ability to manage stakeholders at all levels.
  • Strong analytical and problem-solving skills.

    • Good to have : -

  • Certifications : Relevant certifications (e.g., PMP, PRINCE2, Scrum Master) are a plus.
  • Previous experience in a similar role within IT consulting industry.
  • Leadership and team management experience, with the ability to mentor and develop team members.

    • Qualification & skills : -

    Bachelor's degree in computer science, Information Technology, or related field.

    Skills Required

    Salesforce, Pmp, Agile, Scrum, Oracle, Itil, Azure, Sdlc

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