Training Specialist - Content Protection

Trusted by over 5,000 customers worldwide, Corsearch delivers AI-powered data, deep analytics, and professional services that support brands to market their assets, drive growth, and optimise brand presence against infringement.

Corsearch enables brand owners to discover, monitor and control the use and misuse of their brands and associated products and services online and is the industry market leader.

Corsearch does this in an increasingly complex global digital environment, with online brand protection solutions that cover everything from anti-counterfeiting to anti-piracy.

About Us :

CORSEARCH has more than 1700+ employees serving thousands of clients worldwide, and we’re growing and changing rapidly. We are a fantastic company to work for — with great benefits, growth opportunities, and a terrific internal culture — and we truly believe that it’s people who make us thrive. Every day, we are transforming ourselves into a better partner for our customers and a better employer for our colleagues.

We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It’s what we do. And people come to Corsearch to be challenged, developed, supported, and valued.

Behind the world’s best-known brands, there’s CORSEARCH 🚀

✅The Role :

The Training Specialist plays a pivotal role in shaping the skills and knowledge of our workforce. Instrumental in creating and implementing comprehensive training programs that support our strategies to protect our client’s intellectual property and copyrighted materials from unauthorized use and distribution. The purpose of this role is to create effective training programs that meet the evolving needs of our employees to ensure the highest level of quality and delivery is provided to clients. In the role there is also a requirement to maintain strong communication and collaboration with all internal teams.

✅  What this job involves :

• Manages the complete training lifecycle, encompassing needs assessment, content development, delivery, and evaluation, to ensure employees acquire the necessary skills and knowledge for success and contribution to organizational objectives.
• Conduct a wide range of training sessions, from new hire orientations to specialized workshops, utilizing diverse methods to ensure high learner engagement, retention, and successful knowledge transfer.
• Develops comprehensive training strategies for Content Protection in collaboration with the Strategy, Quality, and Delivery teams.
• Responsible for the creation, storage, and maintenance of training materials.
• Ensures adequate training aligns with headcount and capacity requirements across the service.
• Conducts analyst onboarding, including new hire assessments, collaboration with the Quality team to identify new analysts, and timely and logically sound new starter inductions.
• Provides individualized coaching and support to employees as required to reinforce learning and development.
• Continuously assess the effectiveness of all training initiatives using various metrics and feedback, then apply insights to optimize content and delivery for maximum impact and relevance.
• Responsible for reporting training and personal Key Performance Indicators (KPIs).

Fosters cross-functional collaboration within Content Protection to facilitate continuous service improvement :

✅  What you need to have :

✅ Reason to join us :

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported.

We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.