IVR Automation testing

Dear Candidate,

Greetings!!!

We are Hiring IVR Automation tester position for Bangalore location

Location : Bangalore (Preferably) if not PAN INDIA

Experience : 7-12Years

NP : Immediate to 45 days

If you are interested in the below JD please share the profile directly to

Below is the JD :

IVR Automation Test Engineer

• Creation of functional requirements based on business / client / end user needs
• Experience in technical writing
• Experience working on large / complex projects
• Ability to communicate with engineers on requirements and expected outcomes
• Familiarity with voice components and / or contact center practices / procedures
• IVR knowledge of call flows, automation, self service
• IVR, Complex ACD testing (both speech and DTMF)
• Automation testing using Cyara or similar tools
• Smoke testing, System integration testing, regression testing
• Creation of Visio call flows, both detailed and high level based off User interface documentation