Integration Specialist
Education : Any BE / B.Tech or qualification
Work Mode : Remote
Salary 15 LPA
Interview Mode-Virtual (Microsoft Teams / Zoom) 3 Rounds
Other details :
- Experience in 5 to 7 + Years
- Shift timings : EST / GMT; Interviews scheduled between 2 : 30–5 : 30 PM IST
- Mandatory requirement : Avature certification.
Position Summary
This role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues.
Designs and scales integrations with deep architectural insight; proactively improves reliability and automation; teaches others.
Understands core concepts and can implement with guidance; has partial but relevant experience within the past year.
Should have recent hands-on experience; independently owns and delivers API integrations with strong documentation and testing discipline.
Mandatory Skills :
Integration project experienceApache NiFi exposure (used by Avature for integrations)ATS / CRM understanding (preferably Avature)Key Responsibilities
System Oversight :Oversee daily operation, configuration, and workflow integrity of the Avature ATS.Ensure system is optimized and follows latest regulatory and compliance standards.Maintain strong documentation for configuration decisions, compliance updates, and standard operating proceduresPerformance Management :Monitor help desk performance metrics and coach team members to deliver high service levels.Develop and implement engagement and development initiatives for the Avature help desk team.Provide ongoing feedback and facilitate team reviews.Escalation & Issue Resolution :Act as an escalation point for complex or high-impact issues.Lead efforts for efficient troubleshooting and resolution in partnership with technical teams.Coordinate timely incident response to minimize business disruptions.Compliance & Regulatory Updates :Monitor regulatory changes affecting ATS operations and ensure proper system updates.Collaborate with stakeholders to interpret policy changes and drive compliance.Stakeholder Collaboration :Work closely with HR, IT, and Recruiting to ensure Avature aligns with business needs and industry best practices.Guide team on integrating Avature with other HR platforms as needed.Continuous Improvement :Research and recommend improvements to optimize system performance and user experience.Lead special projects and process improvements for the ATS and related workflows.