Night Shift Trainer

RCM Trainer / Process Coach Location : Chennai Shift : Night Shift Experience : Minimum 4+ years in End-to-End RCM Company : Prochant About the Role We are looking for an experienced Process Coach or RCM Trainer to join our dynamic team at Prochant. The ideal candidate should have strong expertise in end-to-end Revenue Cycle Management (RCM) processes and a passion for coaching, training, and developing teams. Key Responsibilities Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices. Design, develop, and update training materials, process documents, and assessments. Evaluate training effectiveness and gather feedback for continuous improvement. Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities. Provide ongoing floor support for process clarifications and performance enhancement. Maintain accurate training and coaching records and performance reports. Required Skills & Qualifications Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare). Strong knowledge in billing,