Dy. Manager - Area Sales Manager - Institutional Sales

Position : Area Sales Manager

Designation : Dy. Manager

Dept : Institutional Sales (Non Trade Sales)

CTC : INR 9 - 13 LPA

Place : Durgapur

Credentials : MBA / PGDM

Responsibilities :

Planning & Executing activities to achieve the Sales Target

Budgeting and Control of Sales figures. NCR & NSR Maximization.

Getting sales target & product wise from State Sales Manager & prepare action plan

New Customer Acquisition & Retention of Key customers.

Develop & Manage a channel of institutional customer & ensuring best sales service.

Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Verification of Non Trade Customer Sites.

Collection of outstanding payments

Responsible to engage customer to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments. Keeps track of payment from customer.

Use different strategies ensuring recovery of outstanding amount.

Servicing The Network

Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State Sales Manager & ensure its timely redressal

Provide market data w.r.t new projects, competitor prices, policies, systems.

Closely coordinating with the CRM team for conducting relationship building activities.

Responsible to develop & manage the network of architects, engineers, consultants etc

Resolving queries of institutional customers, customer complaints (product related) & apprising State Sales Manager / technical team ensuring resolution with stipulated TAT.

Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.

Market Intelligence

Customer Profile Understanding in a wide spectrum ranging from small-end customer to big corporate consumers.

Competition Knowledge and benchmarking acumen. Measurement and Analytics.

Analytical, problem-solving and decision-making skills. Consultative skills

Innovation and Creativity. Sales Intelligence, Planning and Forecasting.

Proactively collect market information, competitor pricing, market trends.

Responsible to keep track of all tenders on float in the assigned area & coordinate with the Sales Manager IS, technical services for strategic support where ever required.