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Teller (Cashier) - Mumbai - (Diversity Hiring)
ConfidentialMumbai City, Navi Mumbai, Mumbai11 days ago
Job descriptionError free processing of all transactions as per guidelines in circulars / operations manual Daily reconciliation of deliverables, inventories in custody Resolution of all requests received during the day Customer identification through signature verification and recommended ID proofs before executing a customer's transaction Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual Refer, all deviations or suspicious transactions to BM / BOM Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers Send all requests received from customers for processing Proper filing of all vouchers and other requests to relevant files Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking) Achieve FD Value Target Generate leads for cross sell products like asset products, fee products, demat, etc. Maintain & Grow the relationship of Mapped customers Generate leads by sharing information on and pitching CASA, TD, asset and fee products Contribute to FD targets by cross selling to customers Maintain & Grow the relationship of Mapped customers Completion of Training Programme Certifications, as applicable - AMFI, IRDA and NCFM certifications Continuous knowledge up gradation through self-learning and going through circulars relevant for the desk being handled by Operations Adherence to Audit & Compliance work area Availability of all relevant brochures and forms for customers at desk
JD : Personal Banker - Operations
Business Group : Branch Operations
Role & responsibilities
Job Purpose :
- Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance
Principal Accountabilities Branch Operations ,Compliance & Risk Management :
Major Activities Branch Operations ,Compliance & Risk Management :
Principal Accountabilities – Sales & Business Development :
Major Activities – Sales & Business Development :
Principal Accountabilities – Capability Building :
Major Activities – Capability Building :
Audit & Compliance :
Skills Required
Customer Service, Compliance, Branch Operations, Cross Selling, Banking Products
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Teller • Mumbai City, Navi Mumbai, Mumbai