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Assistant Field Activation Marketing Manager, SouthAsia

Assistant Field Activation Marketing Manager, SouthAsia

Radisson Hotel Groupindia, India
30+ days ago
Job description

Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links

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What You Should Know About This Job

The Assistant Field Marketing Activation Manager, South Asia (Gurugram Based) is part of a network of PR and Social Media activators across Radisson Hotel Group responsible for elevating a cluster of hotels within a country through innovative social-first content generation and strong partnerships, engaging the local community, influencers and KOLs.

Bring hotel stories to life through content, partnerships and events for a cluster of hotels with a focus on icon hotel(s) as those which have the biggest impact for the company

  • Create and elevate in-hotel moments including events, to maximize engagement opportunities across Social Media and drive visibility for the hotels as vibrant social spaces within the local community
  • Actively participate in the training program for the field team and be part of regular digital and in-person engagement sessions together with ensuring educational training and material is readily available to hotel teams
  • Act as an ambassador for Social Media and Consumer PR within the company, promoting the benefit of these activities to key stakeholders within the hotels and area
  • Work with the Group's internal Social Media app to collect content produced, engage with the field team community, and schedule hotel editorial calendars
  • Support and create an annual Social Media, PR and content activation plan for icon hotel(s) in alignment with Unit GM and Budgets
  • Build an activities calendar for all key events happening at the hotels and in destination
  • Organize local press events and influencer trips including profile sourcing, event ideation, planning and partner coordination (e.g. tourism board)
  • Support in developing a clear opening support plan for new hotels in the cluster
  • Develop relevant local partnerships in line with each hotel brand's core territories such as art, music, gastronomy and the Group's partnership strategy
  • Report monthly on defined KPIs per hotel including number of media clippings, influencer reach and hotel Social Media engagement, plus drive visibility of hotel activations within the internal Radisson community
  • Drive content generation for the cluster of hotels with a focus on icon hotel(s)

  • Develop content aligned to the defined territories by brand such as art, music, gastronomy
  • Identify and activate a local network of content creators in line with the Group's overall creator strategy to develop and co-create exceptional content for the hotels
  • Engage employees within the hotel cluster to take on the role of Field Activation Champion to further amplify hotel moments through content
  • Ensure all high-quality content is fully maximized and integrated (for example into hotel website, 3rd party sites) and is made available within the Group's asset library for broader distribution
  • Source User Generated Content from hotels in the cluster including building signals into the in-hotel environment to stimulate guest sharing (e.g. hashtag visibility)
  • Be the brand representative and ensure all hotels within the cluster are on-brand and that content produced is brand compliant
  • Curate locally-savvy content briefs for the group travel blog aligned to each brand's territories
  • Drive social-first video production for the hotel cluster with a clear understanding of social platform differences when it comes to video requirements
  • Brief the Group's internal production agency to develop raw video content into on-brand formats
  • Ensure localization of brand assets, working closely with area and corporate functional specialists to ensure hotels leverage campaigns and initiatives
  • Enhance visibility and awareness of the cluster of hotels with a focus on icon hotel(s)

  • Identify locally relevant influencers to drive visibility locally and within the hotel cluster's feeder markets aligned to the Group's global influencer strategy with a focus on long-term partnerships
  • Manage influencer sourcing, relationships and reporting with the dedicated influencer tool
  • Run the influencer office for the hotel cluster answering all incoming influencer requests
  • Support hotel marketing teams or agency with global creative brand PR campaigns where needed to elevate our brands in line with the defined territories and elevate the activations locally
  • In partnership with local PR agency (if any) to build a network of local influencers, tastemakers, journalists and KOLs to attend key moments and events at our icon hotel(s)
  • Maximize partnership opportunities including tourism boards
  • Manage the Social Media presence for the cluster of hotels

  • Act as Community Manager for the cluster of hotels co-managing hotel social media channels (Facebook and Instagram)
  • Support hotel marketing teams or agency in building an editorial content plan for the hotel cluster in line with the Group's Social Media guidelines with a focus on Instagram including publishing & community engagement
  • Ensure hotel social presence is on-brand and audited as per defined Social Media guidelines
  • Key roles and responsibilities :

  • Drive social-first content generation, partnerships and influencer relations to bring the cluster of hotels to life and elevate our brand positioning, with a focus on icon hotel(s)
  • Create innovative content for the cluster of hotels and ensure all content uploaded to the asset manager to be accessible for distribution
  • Support on property marketing teams or agency in creation and roll out a full activation plan for icon hotel(s)
  • Lead creation and roll out a full activation plan for new openings within the Cluster
  • Forge relationships with local influencers and content creators to drive visibility for the hotels and co-create exceptional content
  • Support to manage on property marketing teams or agency within the hotel cluster to manage social media accounts (Facebook, Instagram) including community engagement and Publishing
  • Activate the defined brand territories through content, partnerships and events within the hotel cluster
  • Be the brand representative to ensure all hotels in the cluster are on-brand and content produced is brand compliant including digital presence
  • Competencies & skills requirements

  • Bachelor's degree or equivalent in Advertising, Journalism, PR / Communications, Marketing or similar
  • Minimum 3 years in a Consumer PR or Social Media role
  • Experience in hospitality is a plus
  • Fluency in English - both written and spoken, and knowledge of the local language
  • Expert knowledge of PR & social media, always up to date on the latest trends
  • Must have a strong network of local influencers, tastemakers, and journalists in the country
  • Experience using tools for Social Media management (e.g. Sprinklr)
  • Knowledge and experience working with influencers
  • Expert in social entertainment formats from written & imagery to audio & animation
  • A creative mindset with a clear understanding of what makes great content
  • Strong attention to detail - a belief that details really matter
  • Digitally savvy
  • Positive energy
  • Highly collaborative - ability to work together with different departments
  • Good organizational and prioritization skills with ability to navigate competing priorities and work for multiple hotels and stakeholders
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