▷ (Apply in 3 Minutes) Tech Support Associate

Tech Support Associate (Freshers / 0–2 Years Experience)

Company : Targix Technologies Pvt. Ltd.

Location : Madhapur, Hyderabad

Job Type : Full-time

About the Company :

Targix Technologies Pvt. Ltd. is a growing digital solutions company focused on transforming healthcare and technology experiences through innovation and customer-centric support. We are expanding our team and looking for enthusiastic individuals who are eager to learn, grow, and deliver exceptional technical support to our clients.

Role Overview :

As a Tech Support Associate, you will be the first point of contact for customers seeking technical assistance. You'll diagnose issues, provide solutions, and ensure customer satisfaction through effective communication and problem-solving.

Key Responsibilities :

• Handle incoming technical support queries via email, chat, or call.
• Identify, troubleshoot, and resolve hardware / software / network issues.
• Guide users through step-by-step technical processes.
• Escalate complex problems to higher-level support when necessary.
• Maintain detailed records of customer interactions and solutions.
• Collaborate with internal teams to improve product performance and support experience.

Required Skills & Qualifications :

What We Offer :

Job Type : Full-time

Experience : 0–2 years

Education : Bachelor's (Preferred)

Location : Madhapur

Job Types : Full-time, Fresher

Pay : ₹8, ₹20,000.00 per month

Work Location : In person