Report work related accidents, or other injuries immediately upon occurrence to manager / supervisor.
Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Perform other reasonable job duties as requested by Supervisors.
Communication
Provide assistance to coworkers, ensuring they understand their tasks.
Assists Management
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and / or guests with tact, respect, diplomacy, and confidentiality.
Physical Tasks
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Greet / Escort Guests
Supply guests / residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Guest Services
Make pre-arrival, midstay, and post-stay calls to guests to ensure needs are met.
Compile and distribute list of anticipated services and amenities to relevant departments.
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security / Loss Prevention) as necessary to resolve guest call, request, or problem.
Create a job alert for this search
Guest Relation Executive • Mumbai, Maharashtra, India
Related jobs
Promoted
Lead Front End Engineer
GlueX ProtocolThane, IN
Send your resume and Portfolio to.GlueX protocol is a modular framework designed to uniformly represent blockchains, intents, originators and liquidity providers for deploying high performance, uni...Show moreLast updated: 30+ days ago
Promoted
Corporate Sales Associate
Healthywayfit.Thane, IN
Corporate Sales Associate - Healthywayfit.Empowering Lives Through Diabetes Reversal.At Healthywayfit, we specialise in transforming the lives of busy professionals through personalised, evidence-b...Show moreLast updated: 30+ days ago
Promoted
▷ Apply Now! Guest Relations Executive
HR YaarMumbai, Maharashtra, India
Job Title : Customer Relationship Executive Location : Andheri, Mumbai Industry : Luxury Real Estate Experience : 1+ years Role Overview : We are seeking a polished, customer-oriented Customer Rela...Show moreLast updated: 29 days ago
Promoted
Steward
La Loca MariaMumbai, Mumbai (district)
La Loca Maria / La Panthera is an upscale establishment renowned for its sophisticated ambiance, exceptional cuisine, and top-notch service.
We take pride in providing a luxurious and memorable expe...Show moreLast updated: 6 days ago
Promoted
Client Servicing Executive
Bottomline Media Pvt LtdBandra, Maharashtra, India
Bottomline Media Pvt Ltd is a Global Integrated Marketing Media Company located in Bandra.Looking for an experienced executive with 2-3 years of experience.
This is a full-time on-site role as a Cli...Show moreLast updated: 20 days ago
Promoted
Guest Relation Executive
Courtyard by MarriottMumbai, Maharashtra, India
Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager / supervisor.
Complete appropriate safety training and certifications to perform work tasks....Show moreLast updated: 20 days ago
Promoted
Hotel Sales Executive
Juhu Resorts and Development Pvt Ltd - The Emerald Hotel & Executive ApartmentsMumbai, Maharashtra, India
The candidate for this position will excel at creating and closing new opportunities in the Hospitality Segment.By using a consultative approach to selling, this person will use their expertise to ...Show moreLast updated: 30+ days ago
Promoted
Reservations Agent
Yonder Talent IndiaThane, IN
We are looking for a highly skilled.English and a strong grasp of the US accent.US-based short-term vacation rental company.
US guests, we would love to hear from you.Process refund requests and res...Show moreLast updated: 30+ days ago
Promoted
Capital Agents
Magnum EquitiesThane, IN
We’re Expanding Our Global Capital Agent Network – Join Magnum Equities as an Independent Capital Agent.Remote | 🌍 Global | 💼 Commission-Based | #PrivateEquity #CapitalRaising #InvestmentOpportun...Show moreLast updated: 30+ days ago
Promoted
Hospitality Sales
Jaipur RugsMumbai, Maharashtra, India
Candidates from Luxury background may only apply Organization Description : Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade c...Show moreLast updated: 30+ days ago
Promoted
Guest Relations Executive
Narang RealtyThane, Maharashtra, India
Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.
Filling in the walk-ins’ forms of clients and ensuring all deta...Show moreLast updated: 30+ days ago
Promoted
Guest Relations Executive
HR YaarMumbai, Maharashtra, India
Job Title : Customer Relationship Executive Location : Andheri, Mumbai Industry : Luxury Real Estate Experience : 1+ years Role Overview : We are seeking a polished, customer-oriented Customer Rel...Show moreLast updated: 30+ days ago
Promoted
New!
▷ [High Salary] Hospitality Sales
Jaipur RugsMumbai, Maharashtra, India
Candidates from Luxury background may only apply Organization Description : Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade c...Show moreLast updated: 5 hours ago
Promoted
Junior Sales Executive - Conferences, APAC
Marcus Evans GroupMumbai, Mumbai (district)
Headquartered in the UK, we are rated in the top 20 UK companies for work / life balance.We are looking for an ambitious.
Regional Conference business unit.View our International Conferences here : m...Show moreLast updated: 3 days ago
Promoted
Customer Service Specialist
Selections HR Services Private LimitedThane, IN
We’re looking for a dedicated and customer-focused.In this role, you’ll be the first point of contact for our customers — providing timely, accurate, and empathetic support via.You’ll play a key pa...Show moreLast updated: 10 days ago
Promoted
Front Desk Executive
Luxury PersonifiedMumbai, IN
We are looking for a professional and organized.Front Office & Administrative Executive.The ideal candidate will greet visitors, manage communications, maintain office supplies, coordinate meetings...Show moreLast updated: 20 days ago
Promoted
Front Office Executive
Guardians Human Resources (OPC) Pvt LtdMumbai, Mumbai (district)
Chembur (Logistics & Shipping sector).Manage front desk operations and visitor handling.Handle phone calls, inquiries, and client coordination.
Maintain office records, couriers, and correspondence....Show moreLast updated: 4 days ago
Promoted
Client Servicing Lead : Events & Mice
Maximus Mice & Media Solutions Pvt LtdMumbai, Mumbai (district)
Maximus Events is looking for a seasoned Client Servicing Lead with extensive experience in managing client relationships, driving business growth, and delivering exceptional event solutions.The id...Show moreLast updated: 6 days ago