UI / UX cum Product Designer (Work From Home)

We're a growing SaaS startup revolutionizing customer service through automation and intelligent workflows. We're developing next-generation customer service automation technology, supported by a unique training methodology that enables businesses to scale exceptional support worldwide.

Job Summary

We are looking for a talented and detail-oriented UI / UX cum Product Designer to join our team. This role involves working closely with product managers and developers to design intuitive, high-quality interfaces that elevate user experience.

The ideal candidate is creative, analytical, and passionate about user-centered design and visual storytelling. This is a hands-on role, suitable for someone who thrives in fast-paced environments and wants to see their ideas come to life.

Key Responsibilities :

Design engaging user interfaces for web and mobile applications.

Develop UI mockups, wireframes, and interactive prototypes using Figma and / or Adobe XD.

Collaborate with product managers and engineers to understand requirements and translate them into user-friendly designs.

Apply design thinking principles to solve UX problems and improve product usability.

Ensure consistency in design through adherence to brand guidelines and style standards (fonts, colors, icons, etc.).

Conduct design reviews, gather feedback, and iterate based on user needs and business goals.

Create visual assets as needed, including icons, logos, and branding materials using tools like Photoshop and Illustrator.

Research design trends, user behavior, and competitor products to inspire new ideas.