MIS Associate

ConfidentialMumbai

30+ days ago

Job description

Responsibilities :

MIS Report Submission : Prepare and submit timely and accurate Management Information System (MIS) reports as required by various stakeholders.
Report Preparation & Maintenance : Prepare and maintain daily, weekly, and monthly MIS reports across various organizational levels, ensuring adherence to specified Turnaround Times (TAT).
Master File & Data Management : Apply strong knowledge in maintaining master files and performing efficient data management to ensure data integrity and accessibility.
Cross-Functional Coordination : Coordinate effectively with operational support teams and manage queries from branches and branch servicing units.
Employee Support & CRM Access : Address employees' day-to-day queries related to MIS and assist with CRM access for employees.
Contest Management & Feasibility : Support contest management initiatives and conduct feasibility analysis at the branch level.
Training & Awareness : Conduct CRM training for employees and provide process awareness training to the team, ensuring proper system usage and understanding of procedures.

Required Skills :

Ability to submit timely and accurate MIS Reports.

Proficiency in preparing and maintaining Daily, Weekly, Monthly MIS as per TAT.

Knowledge of maintaining master files and data management.

Strong coordination skills for operational support and query resolution with branches.

Capability to address employees' day-to-day queries and assist with CRM access.

Experience in contest management and feasibility analysis at the branch level.

Ability to provide CRM training to employees and process awareness training to the team.

Excellent organizational skills and attention to detail.

Strong communication and interpersonal skills.

Skills Required

Mis Report, Data Management, Crm Systems, Organizational Skills, Communication Skills

Associate • Mumbai