Essex - Manager - Product Operations

Purpose : Title and Summary :

Manager, Product Operations

The role :

• Connect business priorities to technical execution by clarifying ambiguity, helping to resolve blockers, and managing expectations.
• Supports investment planning including gathering supporting data and creating proposals for incremental funding to ensure teams can meet enterprise demand and priorities
• Partners with technology intake partners to manage intake requests and ensure delivery on highest priorities
• Builds impactful communications to executive leadership to provide transparency into end to end execution
• Acts as a subject matter expert in helping Network Products Product Managers to navigate the intake process
• Proposes recommendations for simplification and continuous improvement
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
• Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)
• Prior experience in payments preferred.
• Self-starter and quick learner with ability to work independently.
• Strong project management skills (PMP or other recognized certification preferred).
• Experience with risk management and developing mitigation plans
• Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios.
• Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks.
• Constant curiosity, willing to dive deep and learn about our technology, system structure, and rules.
• Analytical, data and problem-solving skills that go beyond the numbers; able to use data to tell a story and influence decision makers.
• Known for your ability to communicate clearly and concisely at all levels, especially to executives, both written and verbal.
• Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides.
• Demonstrated success in managing strategic efforts; strong organization, attention to detail and task management is expected.
• Values collaboration and inclusion, ability to work cross-functionally
• Builds relationships and cultivates networks with ease, interacting with varying levels of leadership across the organization; ability to lead and influence at all levels.

(ref : iimjobs.com)