Executive - Customer Relation

Job Title

Executive - Customer Relation

Job Description Summary

This role is responsible for Visitor Management and Guest / Client Services.

Job Description

About the Role :

• Preparation of Daily report, MIS (Monthly Management System, MMR, QBR.
• Assisting client on collating and preparing presentation.
• Give property tours & listings
• To discuss and assist facility manager on monthly basis on the vendor performance matrix.
• To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM
• To keep and revise the existing contracts with different vendors.
• To liaise with vendors on contract renewal.
• To compare, Evaluate and recommend vendors.
• Ensure submission of MMR before 7th of every month for the previous month.
• Ensure Daily / weekly reports are submitted to client on time.
• Sending calendar invite to respective stakeholders for MMR, QBR etc.
• Taking the MOM during meeting

About You

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;  Being part of a growing global company;  Career development and a promote from within culture;  An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO : 'Cushman & Wakefield'

Skills Required

visitor management