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Logistics and Supply Chain Manager

Logistics and Supply Chain Manager

ConfidentialBengaluru / Bangalore, India
9 days ago
Job description

About Eternz :

At Eternz, we&aposre reimagining how India discovers, shops, and experiences jewelry.

We are a tech-enabled vertical marketplace on a mission to make jewelry a part of everyday life—not just reserved for special occasions. Eternz is building a trusted platform that empowers modern women to express their identity and style through the jewelry they wear daily. We believe jewelry is more than adornment—it's a statement of confidence, individuality, and empowerment. Join us as we reshape a $94B+ industry with technology, design, and deep consumer insight at the core.

Founder : Arthi Ramalingam, Second Time Founder in Jewelry Space, Marketing Leader (Ex-udaan)

Position Overview :

As a Logistics and Supply Chain Manager, you will be responsible for overseeing daily operations, managing inventory, optimizing post-order processes with logistics partners for efficiency, onboard relevant and new logistics partners and ensure smooth functioning of all aspects of the business on-site.

Core Responsibilities :

As a Logistics and Supply Chain Manager, you will be a core part of our Business team.

  • Oversee shipping partners, ensure SLA adherence (delivery timelines), and manage returns / reverse logistics efficiently.
  • Resolve operational issues that affect delivery, returns, cancellations, or packaging to ensure a smooth CX.
  • Build SOPs for supply chain processes; identify and implement tech-driven improvements to reduce manual work and errors.
  • Manage costs related to warehousing, logistics, and fulfillment to meet margins and drive profitability.
  • Manage Quick Commerce logistics and operations
  • Set up dark stores, warehouse for storage and fulfilment
  • Onboard relevant partners to improvise, scale and build logistics and supply chain for Eternz : Marketplace & Quick commerce
  • KPIs :

o Order Fulfillment Rate (% of orders shipped / delivered within SLA)

o Return Rate (especially due to delivery delays, damage, or wrong item)

o Inventory Turnover Ratio (how quickly inventory is sold and replaced)

o Average Delivery Time (by region or pin code)

o Logistics Cost per Order (as % of GMV or per item basis)

o Vendor SLA Adherence (timely dispatch, quality checks, packaging compliance)

Desired Qualifications :

  • B.Tech, Bachelor&aposs degree, MBA Preferred;
  • 4-7 years' experience working in in e-commerce Marketplaces / Companies in Supply chain and operations division
  • Experience in closely working with logistics partners, warehousing solutions, setting up dark stores
  • Ability to think strategically, analyze data, and drive results.
  • Creative thinker with a passion for innovation and continuous improvement.

    • What is in it for you :

  • Very high ownership role in a fast-paced environment
  • Closely work with the founder & a super passionate team of people in building Eternz
  • Competitive salary commensurate & wealth generation through ESOPS
  • Fast career growth & appraisals
  • A dynamic and collaborative work environment- No hierarchy / Politics!
  • Health insurance

    • Additional Details :

  • We&aposre an early-stage startup —and we know that meaningful achievements take time, persistence, and consistent effort. That's why we operate on a 6-day work week, grounded in the belief that there&aposs no substitute for hard work and passion.
  • We stay close to our customers , speaking with them regularly to ensure we&aposre building Eternz the right way. Everyone here is hands-on, taking ownership and embracing the full scope of their roles.
  • Location : HSR, Bangalore

    • Website : www.eternz.com

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