Project Director - Technical Account Manager

Job Title : Project Director (TAM) - PSU Bank

Location : Mumbai

Role Overview :

We are seeking an experienced Project Director / Technical Account Manager to lead delivery, governance, and client engagement for a major strategic PSU banking account. The ideal candidate brings strong domain expertise in Banking & Financial Services, combined with deep technical understanding across Digital Solutions or AI.

Key Responsibilities :

• Own end-to-end delivery management, ensuring seamless execution of projects and adherence to SLAs, quality standards, and compliance requirements.
• Lead account governance, including steering committee meetings, stakeholder management, and periodic performance reviews.
• Act as the primary technical and strategic advisor to the client, deeply understanding their ecosystem, challenges, and priorities.
• Drive solutioning, roadmap discussions, and continuous value delivery in collaboration with internal product, engineering, and delivery teams.
• Strengthen client relationships to ensure long-term retention, growth, and operational excellence.
• Mentor and guide cross-functional teams, ensuring smooth coordination across technology, delivery, and business units.
• Proactively identify risks, dependencies, and opportunities to deliver enhanced outcomes for the client.

Required Experience & Skills :

Hands-on expertise in one or more of the following :

Digital Transformation Solutions

AI / ML-driven solutions

Enterprise platforms, cloud, or integration ecosystems

Proven ability to lead large-scale delivery programs and govern complex technology engagements.

Excellent communication, stakeholder management, and leadership capabilities.

Ability to work in high-stakes, fast-paced environments with strong analytical and problem-solving skills.

(ref : iimjobs.com)