- Veeva Vault Configuration : Configure Veeva Vault to align with the organization's specific needs and business processes, ensuring data integrity and efficient workflows
- User Support : Provide user support, training, and guidance to ensure proper utilization of Veeva Vault features and functionalities
- Data Management : Manage and maintain data and content within the Veeva Vault platform, including document management, quality management, and regulatory submissions
- Workflow Automation : Design and implement workflow automation to streamline business processes, improve efficiency, and reduce manual tasks
- Compliance and Validation : Ensure that Veeva Vault configurations and processes adhere to industry-specific compliance requirements and validation procedures
- Reporting and Analytics : Develop and generate reports and analytics to provide insights into system performance and usage
- Integration : Collaborate with IT teams to integrate Veeva Vault with other enterprise systems, as needed
- Software Updates : Stay current with Veeva Vault software updates and work on upgrading and patching the system as required
- Documentation : Maintain comprehensive documentation of configurations, processes, and user guides
- Security and Access Control : Implement and manage security policies and access control measures to safeguard data and content
- Issue Resolution : Investigate and resolve technical issues, and provide timely support to system users
Qualifications
- Bachelor's degree in a relevant field (eg, Computer Science, Life Sciences)
- Several years of experience in Veeva Vault administration or a similar role
- Strong understanding of Veeva Vault features, capabilities, and configurations
- Familiarity with life sciences industry processes and compliance requirements
- Excellent problem-solving and troubleshooting skills
- Strong interpersonal and communication skills
- Attention to detail and the ability to work in a regulated environment
Preferred Qualifications
- Veeva Administrator Certification
- Experience with other Veeva products (eg, Veeva CRM, Veeva R&D)
- Knowledge of regulatory requirements (eg, FDA, EMA) in the life sciences industry
- Project management skills
- Familiarity with quality management systems (QMS)
Role : CRM Architect
Industry Type : IT Services & Consulting
Department : Engineering - Software & QA
Employment Type : Full Time, Permanent
Role Category : Software Development
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Data Management, Life Sciences, Document Management, Automation, data integrity, Troubleshooting