About the Role :
We are seeking an experienced Salesforce Consumer Goods Cloud Consultant / Developer to join our team. The ideal candidate will have deep expertise in Salesforce platform capabilities, with a specialization in Consumer Goods Cloud. This role involves designing, configuring, and delivering scalable solutions tailored to the needs of consumer goods organizations, with a focus on retail execution, field sales productivity, and omnichannel customer engagement.
Key Responsibilities :
Solution Design & Implementation :
- Architect, configure, and customize Salesforce Consumer Goods Cloud solutions aligned with business objectives.
- Leverage Salesforce best practices to implement scalable, secure, and maintainable solutions.
Business Analysis & Requirement Gathering :
Collaborate with stakeholders to gather, analyze, and validate functional and technical requirements.Translate business needs into detailed technical specifications and solution designs.Customization & Development :
Develop custom functionality using Apex, Lightning Web Components (LWC), Flows, and OmniStudio.Build and optimize retail execution features, including :Visit Planning & SchedulingOrder Capture & ProcessingTrade Promotion ManagementStore Audits & SurveysImplement and configure dashboards, reports, and KPIs for actionable insights.Integration & Data Management :
Design and implement integration solutions with third-party applications and external systems using APIs, MuleSoft, or middleware platforms.Ensure high-quality data migration, synchronization, and integrity across Salesforce and connected systems.Support & Enhancements :
Provide ongoing system administration, troubleshooting, and user support.Drive enhancements to improve usability, automation, and performance of Salesforce applications.Required Skills & Qualifications :
Salesforce Expertise :
5+ years of Salesforce experience, including 2+ years working on Consumer Goods Cloud.Strong understanding of Sales Cloud, Service Cloud, and Consumer Goods Cloud capabilities.Expertise in retail execution processes, trade promotions, field sales workflows, and consumer goods business models.Technical Proficiency :
Proficient in Apex, Lightning Web Components (LWC), Flows, and OmniStudio.Hands-on experience with API integrations, middleware tools, and data modeling.Knowledge of Salesforce security model, governance, and DevOps best practices.Certifications (Preferred) :
Salesforce Consumer Goods Cloud Accredited ProfessionalSalesforce Certified AdministratorSalesforce Platform Developer I / IISalesforce App BuilderProfessional Skills :
Strong problem-solving skills with the ability to design innovative solutions.Excellent communication and collaboration skills to work with cross-functional teams.Ability to work independently in a remote, fast-paced, and dynamic environment.(ref : hirist.tech)
