Restaurant & Banquet ManagerConfidential • Surat
Restaurant & Banquet Manager
Confidential • Surat
2 days ago
Job descriptionCoordinate and execute all banquet functions, including weddings, corporate events, social gatherings, and special occasions. Work with clients during planning phases to understand event needs, menus, audiovisual requirements, timelines, and seating arrangements. Create and distribute event orders (BEOs) to relevant departments. Supervise banquet setup, service, and breakdown to ensure flawless execution. Collaborate with the culinary team to plan menus, tastings, and event logistics. Recruit, train, and mentor restaurant and banquet staff. Conduct pre-shift briefings, performance evaluations, and ongoing coaching. Promote teamwork, communication, and a positive work culture. Ensure staff follow service standards and brand guidelines. Monitor budgets, revenue streams, and cost controls for both restaurant and banquet operations. Track inventory, order supplies, and manage vendor relationships. Analyze sales data and implement strategies to improve profitability. Prepare reports for senior management on financial performance and operational improvements. Maintain exceptional guest satisfaction levels by monitoring feedback and implementing improvements. Oversee ambiance, cleanliness, and presentation of restaurant and banquet spaces. Develop and update service SOPs to enhance operational consistency. Proven experience in restaurant, banquet, or hospitality management. Strong leadership, communication, and organizational skills. Knowledge of food & beverage operations and event planning. Ability to work under pressure and manage multiple events simultaneously. Proficiency in POS systems, banquet management software, and scheduling tools. Hospitality management degree or similar certification. Experience in hotels, luxury dining, or large-scale banquet facilities. Knowledge of budgeting, forecasting, and financial reporting. Flexible schedule; requires evenings, weekends, and holidays. Extended periods of standing, walking, and event oversight. Fast-paced environment with frequent client and staff interaction.
Key Responsibilities
Restaurant Operations
- Oversee day-to-day restaurant floor operations, ensuring smooth service and high service standards.
- Manage staffing levels, scheduling, and labor costs to meet business needs.
- Monitor food and beverage quality, presentation, and consistency.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally.
Banquet & Event Management
Staff Leadership & Training
Financial & Administrative Duties
Customer Experience & Quality Assurance
Skills & Qualifications
Required
Preferred
Working Conditions
Skills Required
Event Planning, Budget Management, Staff Training, Customer Service, Inventory Control, Menu Development, vendor relations, Conflict Resolution
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Restaurant Manager • Surat
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