Role - Project Manager
Exp - 12+ years
Location - Santacruz, Mumbai
Mode - 5 days WFO
Notice period - Immediate / Serving / 30 days
Candidate must be available for F2F interview (Final round)
Lead and manage end to end CRM implementation and enhancement projects from planning to delivery, ensuring timelines, budgets, and quality benchmarks are met.
- Collaborate closely with senior business stakeholders to understand requirements, define scope, and translate them into actionable CRM solutions.
- Partner with technology teams, vendors, and consultants to ensure successful delivery and integration of CRM initiatives across functions.
- Manage team of Business analysts and drive delivery in coordination with tech partners
- Drive CRM adoption and change management, enabling business teams to leverage tools effectively for customer engagement, insights, and decision-making.
- Establish project governance frameworks, monitor progress, manage risks, and report project status to leadership.
- Stay updated on emerging CRM technologies and best practices to recommend innovative solutions that align with organizational goals.
- Ability to thrive in a fast-paced, dynamic environment with a focus on delivery and outcomes.
Interested candidates can share their updated CV on prachi.ku@peoplefy.com along with below details : -
Total Exp -
Rel Exp as a Project Manager -
Rel Exp on CRM tool -
Rel Exp on Agile / Waterfall -
Current CTC -
Expected CTC -
Notice Period -
Available for F2F interview (Final Round)-