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Collection & Retention
ConfidentialJaipur25 days ago
Job descriptionRecovering overdue payments from customers through communication and negotiation. Conducting field visits to audit and collect payments. Maintaining proper records and providing feedback to management on service and billing issues. Meeting or exceeding assigned collection targets for specific areas. Developing and implementing strategies to retain customers and reduce churn. Engaging with customers to address concerns, resolve grievances, and ensure satisfaction. Analyzing customer feedback to inform business strategy and improve service. Retrieving company assets, such as boxes or other equipment, from departing customers.
Skills Required
calling , Telecom, Telecaller Female
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Collection • Jaipur