AR(collectionscash app) Manager

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager Accounts Receivable!

Ready to shape the future of work at Sally Beauty Holdings

The Accounts Receivable team is part of the Finance Operations pillar which is responsible for executing day-to-day operations (Accounts Receivable Credit management Collections and Cash Applications) for our clients. We protect and lead all aspects of corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed.

Quality Assurance Manager will lead QA initiatives for the Accounts Receivable (AR) process supporting SBH. This role ensures accuracy compliance and efficiency across AR operations including Credit Management Collections Cash Applications and Reporting. The ideal candidate will have strong analytical skills a deep understanding of AR workflows and experience in managing QA frameworks within finance or shared services environments.

Position Requirements

Internal-Facing Role : No direct interaction with clients

Read-Only Access : Required for all Accounts Receivable processesCollections Cash Application and Credit Managementto prevent any Segregation of Duties (SOD) conflicts

Standard Shift Hours : Must align with Indian Standard Time (IST); US shift timings are not applicable

Fixed-Term Assignment : Temporary role with a duration of 6 months

Responsibilities

Develop and implement QA frameworks and SOPs for AR including Credit Management Collections Cash Applications and Reporting

Monitor AR transactions for accuracy timeliness and compliance with client-specific and regulatory standards.

Conduct regular audits and root cause analysis to identify process gaps and recommend corrective actions.

Collaborate with AR Credit Treasury and IT teams to streamline workflows and improve data integrity.

Train and mentor AR team members on QA best practices and compliance protocols.

Manage documentation and ensure alignment with SOX and internal audit requirements.

Liaise with client stakeholders to ensure expectations are met and continuous improvement is achieved.

Qualifications we seek in you!

Minimum Qualifications

Bachelors / Masters degree with a major in Finance and Accounting.

Experience in AR finance operations and QA management.

Experience with ERP systems (e.g. SAP Oracle NetSuite) and QA tools.

Ability to work independently and manage cross-functional teams

Preferred Qualifications / Skills

Experience working with US-based clients or in a BPO / shared services environment.

Lean Six Sigma or other process improvement certifications

Proficiency in Excel Power BI or other data visualization tools.

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1