Tech Lead - Network

Mandatory Skills :

Platform knowledge on Juniper / Palo Alto / Aruba / Fortigate / Cisco Solid understanding of IP / MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Desirable Skills Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools (Solarwinds, Nagios, Zabbix, Zenoss) Hands on experience with Protocol Analyzer tools & debugging tools.

About the Role :

‘Tech Lead –Networking’ will be part of the IT Infrastructure team that provides design, deployment & Operational support for systems, services and requirements across Flipkart Corporate locations. The IT Infrastructure team is also responsible for managing heterogeneous environments & generating metrics related to Network performance, capacity, availability, failure rates, etc. Specific experience with Large scale WAN, Campus LAN, Campus WLAN, Voice network & Security is must with strong technical orientation & creativity in problem solving.

You are Responsible for Responsibilities & requirements :

• This is a mix of hands-on technical role and team management role.
• Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
• Ensure SLAs are met and track SLA breaches.
• Taking control of the situation during a crisis .
• Manage BAU support, update the stakeholders with meaningful data.
• Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.
• Perform change controls, update process documentation and team portals
• Develop, modify and execute policies that affect immediate operations and may also have company wide effect.
• Problem management, capacity planning and analysis, performance analysis & Root Cause Analysis.
• Review entire environment and execute initiatives to reduce failures, defects and improving overall performance
• Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
• Manage team roster.
• Automate operational tasks to make processes simpler and more robust.
• Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
• Manage deliverables of Junior members and mentoring them.
• Generate meaningful reports to improve teams performance.
• Use critical thinking and project management discipline, tools and techniques in the day to day to execution of responsibilities and in resource and workload planning.

To succeed in this role – you should have the following