Engagement ManagerQuantiphi • Anantapur, IN
No longer accepting applications
Engagement Manager
Quantiphi • Anantapur, IN
5 days ago
Job descriptionGCP Core Platform Services (Compute, Storage, Networking, IAM) GCP Core Data Services (BigQuery, Dataflow, Pub / Sub, Cloud SQL, Dataproc, Looker) DevOps & Automation (Terraform, Cloud Build, CI / CD Pipelines) Serve as the primary customer interface for GCP managed services covering both platform and data operations. Conduct regular governance meetings (weekly / monthly / quarterly) to review service performance, SLA compliance, and improvement initiatives. Manage escalations effectively, ensuring transparent and timely communication with stakeholders. Build and maintain strong, trusted relationships with customer technical and business teams. Ensure service delivery aligns with contractual commitments and customer business needs. Oversee day-to-day operations of GCP platform services (Compute Engine, GKE, Cloud Functions, IAM, Networking, etc.) and data services (BigQuery, Dataflow, Pub / Sub, Cloud SQL, Dataproc, Looker, etc.). Govern managed services across incident, problem, change, and release management processes in alignment with ITIL standards. Monitor key performance metrics (SLA, MTTR, incident trends) and drive proactive improvement actions. Ensure compliance with security, governance, and FinOps practices within GCP environments. Collaborate with L2 / L3 GCP engineers, architects, and platform teams to ensure stable, optimized, and secure operations. Ensure that all the projects are audit compliant ready to meet the internal and external audits expectations. Manage engagement financials including service cost tracking & invoicing, consumption & usage optimization, and billing validation. Support contract review & renewals, scope alignment & expansions of managed services cost with business growth. Drive FinOps initiatives for cost visibility and optimization across GCP services. Identify automation and modernization opportunities within GCP operations (e.g., Cloud Deploy, Terraform, Operations Suite). Lead service improvement plans (SIPs) and coordinate with engineering teams for implementation. Drive innovation initiatives - e.g., adopting new GCP services, enhancing observability, or improving CI / CD efficiency. Coordinate service delivery across onshore / offshore teams, ensuring continuous coverage and operational excellence. Mentor and guide GCP platform and data engineers on delivery priorities and customer expectations. Foster a culture of proactive problem-solving, technical innovation, and accountability.
Role Overview :
The Engagement Manager - GCP Cloud Platform & Data is responsible for overseeing the end-to-end delivery, governance, and customer engagement for Google Cloud Platform (GCP) managed services. This includes platform operations, data infrastructure management, and service excellence. The role ensures customer satisfaction, SLA compliance, and continuous improvement through proactive service management and strategic alignment with business objectives.
Required Skills & Experience
- Excellent communication, interpersonal and managerial skills
- Must be open to work in a 24x7 model, to support global customers across time zones.
Expertise in :
Key Responsibilities
1. Customer Engagement & Governance
2. Service Delivery Oversight
3. Financial and Contract Management
4. Continuous Improvement & Transformation
5. Team Leadership & Coordination
Create a job alert for this search
Engagement Manager • Anantapur, IN
Related jobs
Wealth Manager
NexionPro Services • Anantapur, IN
Job Title : Wealth Relationship Manager (Wealth RM).We are seeking an experienced Wealth Relationship Manager (Wealth RM) to join our growing team.
The ideal candidate will bring strong client relati...Show more
Last updated: 1 hour ago • Promoted • New!
Senior Affiliate Manager
Xamp Media • Anantapur, IN
We empower businesses to connect authentically with their audiences, driving meaningful interactions and measurable outcomes across all digital touchpoints.
Your role will be critical in expanding o...Show more
Last updated: 11 hours ago • Promoted • New!
Affiliate & Retention Manager (iGaming)
Valor.Partners • Anantapur, IN
We are looking for a specialist who can combine partner management with player retention.A strong understanding of the iGaming market, analytics, and effective communication is essential.Gaming in ...Show more
Last updated: 5 days ago • Promoted
Revenue Operations Manager
Xshore • Anantapur, IN
We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show more
Last updated: 9 days ago • Promoted
Client Engagement Manager
Puretech Digital - A Genesis Company • Anantapur, IN
Client Relationship Management : .Be the primary PoC for assigned clients, building and nurturing strong relationships.Understand clients' business goals, challenges, and market landscape to provide ...Show more
Last updated: 30+ days ago • Promoted
WMS Implementation Manager
Globus Logistics • Anantapur, IN
Microsoft Dynamics 365 SCM Module (WMS,TMS, PMS).If you have hands-on experience in driving end-to-end SCM rollouts and love shaping smart logistics solutions—this role is for you!.Preference will ...Show more
Last updated: 30+ days ago • Promoted
Affiliate & Partnership Associate
AffieFly • Anantapur, IN
AffieFly is a forward-thinking AdTech company dedicated to revolutionizing how businesses and individuals connect with their audiences.
We develop advanced, user-friendly advertising software that d...Show more
Last updated: 1 hour ago • Promoted • New!
Learning and Development Manager
Skyleaf Consultants LLP • Anantapur, IN
Manager / Associate – Learning & Development (Behavioural & OD).Location : Head Office – Lower Parel.Reporting to : Head – Customer Experience.
Are you passionate about building people capabilities, dri...Show more
Last updated: 1 hour ago • Promoted • New!
Manager Partnerships & Alliances
National Road Safety Mission • Anantapur, IN
Hiring : Manager – Partnerships & Alliances (2–5 Years).Gurugram (Onsite / Work from Office).National Road Safety Mission (NRSM).
India’s largest structured road-safety education program for children &...Show more
Last updated: 5 days ago • Promoted
H1B Resource Deployment Manager
PTR Global • Anantapur, IN
Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and contingent workforce programs.
We support some of the most ...Show more
Last updated: 30+ days ago • Promoted
Senior Client Engagement Executive
SEEK • Anantapur, IN
We’re on the lookout for a Client Engagement Executive who loves solving problems, digging into data, and building strong client relationships.
If you’re detail-driven, analytical, and thrive in a f...Show more
Last updated: 1 hour ago • Promoted • New!
Partner-Wealth Management
InvesTek • Anantapur, IN
InvesTek is a leading fintech providing full stack financial services with the help of AI technology.InvesTek offers services across various verticals such as Wealth management, Investment Banking,...Show more
Last updated: 1 hour ago • Promoted • New!
Campaign Manager
Barcode Entertainment : Strategic Brand Solutions • Anantapur, IN
Job Title : Campaign Manager – Influencer Marketing.You’ll be the engine running our influencer campaigns end-to-end — from creator selection to final delivery.
Think of it as being the project pilot...Show more
Last updated: 1 hour ago • Promoted • New!
Wealth Manager
Finovia Wealth Pvt Ltd • Anantapur, IN
Finovia Wealth Pvt Ltd is a holistic private wealth management firm with a 37-year legacy of trust, performance, and integrity.
Headquartered on FC Road in Pune, we offer curated solutions across Mu...Show more
Last updated: 1 hour ago • Promoted • New!
Relationship Manager
Anand Rathi Global Finance Limited • Anantapur, IN
Primary Job Responsibilities : .Sourcing to loan disbursement of LAP Files.Should have market connect of 25+ DSA channels.
Good understanding of various programs like Vanilla income, Low LTV, Banking...Show more
Last updated: 1 hour ago • Promoted • New!
Manager - Mobile Campaign Delivery
APPUP • Anantapur, IN
APPUP is one of the rapidly growing ad-network in APAC, LATAM & MENA regions, with 500+ direct advertisers across the globe and 5000+ publishers, looking for an Affiliate Manager.Global ) to join o...Show more
Last updated: 1 day ago • Promoted
Senior Manager IS Cyber Culture & Awareness
Mashreq • Anantapur, IN
The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show more
Last updated: 14 days ago • Promoted
Female Business Development-Client Relationship Manager-Staffing&Recruitment
Tek Support • Anantapur, IN
Business Development-Client Relationship Manager-Staffing&Recruitment.AKASA Coworking Building, Sector 62, Noida (100% Onsite).
Night Shift (7 : 00 PM – 4 : 00 AM IST) – Supporting US / Canada clients.Fem...Show more
Last updated: 1 hour ago • Promoted • New!