Language Interpreter - Spanish

Profile : Language Interpreter - Spanish

Shift : US Shift (Rotational shift)

Joining Date : 22nd September 2025

Job Location : Sector 98, Noida

Department :

Customer Support / Language Services

Job Type : Full-time

Job Summary :

We are seeking a skilled and experienced

Language Interpreter

fluent in

English and Spanish

to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving

U.S. customers . You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities :

Provide

real-time, consecutive or simultaneous interpretation

between English and Spanish during customer calls.

Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.

Accurately relay information without adding, omitting, or distorting the meaning.

Handle

confidential and sensitive information

with discretion and professionalism.

Maintain

high-quality standards

in interpretation, ensuring clarity, tone, and context are preserved.

Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.

Adhere to

call handling metrics , quality benchmarks, and compliance requirements.

Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications :

Fluency in English

and

Spanish

– spoken

Minimum

1-2 years of experience

in an

international call center , preferably dealing with

U.S. customers .

Prior experience in

language interpretation

is highly preferred.

Excellent

listening, retention, and note-taking skills .

Strong

interpersonal and communication skills , with the ability to maintain a professional tone.

Ability to work in a

fast-paced , high-pressure environment.

Basic understanding of

cultural sensitivities

and appropriate communication etiquette.

Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications :

Bachelor's degree in any discipline.