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Team Leader - Trax
Team Leader - TraxConfidential • Pune, India
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Team Leader - Trax

Team Leader - Trax

Confidential • Pune, India
13 days ago
Job description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

As a Team Leader - Trax , your mission is to lead and manage the TRAX Engineers team responsible for creating, reviewing, and maintaining high-quality product Troubleshooting Guides. Ensure technical accuracy, process efficiency, and alignment with the divisional vision to enhance customer experience and operational excellence.

Responsibilities :

Lead and manage the Trax team, overseeing the creation of Troubleshooting guides.

  • Team Leadership & Management

Lead a team of TRAX Engineers, providing clear direction, goal setting, and continuous feedback.

  • Foster a culture of collaboration, accountability, and high performance.
  • Maintain strong team morale and instil a 'Can Do Will Do' attitude.
  • Planning, Coordination & Stakeholder Collaboration
  • Align team objectives with the TRAX and CTS vision translate strategy into actionable plans.

  • Coordinate with Divisional Reviewers, Product Companies, and Global Technical Support Teams to identify new and updated guide requirements.
  • Ensure smooth collaboration with cross-functional teams and stakeholders for information gathering, reviews, red flags and approvals.
  • Quality & Technical Oversight
  • Strengthen and standardize the review process to ensure accuracy, consistency, and adherence to writing standards.

  • Act as Quality Reviewer and Technical Specialist for all troubleshooting guides.
  • Process Improvement & Innovation
  • Drive efficiency and automation initiatives within the TRAX environment.

  • Identify and propose process improvements based on feedback from technical support and business stakeholders.
  • Lead divisional or Business Area (BA) level projects for system integration and digital transformation of documentation workflows.
  • Communication & Reporting
  • Serve as a key communication link between TRAX Engineers, stakeholders, and management.

  • Provide timely updates on deliverables, milestones, and challenges.
  • Discuss unresolved issues, risks, and improvement actions with the Service Delivery Head.
  • Competence Development & Cross-Team Collaboration
  • Develop and implement a structured competence development plan for team members.

  • Work on cross-functional and GECIA-level initiatives like Skill Matrix, Competency Maturity Model (CMM), and capability-building programs.
  • Support knowledge sharing and mentoring to strengthen the overall competence of the TRAX team.
  • To succeed, you will need

    Skills and experience

  • Bachelor's / Master's degree in Mechanical Engineering with minimum 10-15 years of Experience in product service and Aftermarket processes.
  • Strong Knowledge of Compressor product operations and service.
  • Outstanding skills in writing about complex technical and business subjects to a variety of audiences.
  • Proficiency in using the offline / digital technical authoring tools and software, including all Microsoft tools would be an added advantage.
  • Data analytics, POWER BI knowledge would be an added advantage.
  • Strong technical background and understanding of engineering principles, mechanical systems, and technical terminology.
  • Excellent people management skills, with the ability to motivate and guide a team toward achieving goals.
  • Experience of technical editing / writing in a similar role would be an added advantage.
  • Ability to interact with different business groups and scope documentation assignments.
  • Fluency in written / verbal English.
  • Affinity for technology and a experience working with Content Management Systems (CMS).
  • Problem-solving mindset and ability to make sound decisions under pressure.
  • In return, we offer you

  • Ample opportunities for professional development
  • New challenges and opportunities to learn every day
  • A culture known for respectful interaction, ethical behaviour, and integrity.
  • Drive your Career, Explore Opportunities, Realize your Passion.
  • City

    Pune

    Last day to apply

    27 / 11 / 2025

    Diverse by nature and inclusive by choice

    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    Skills Required

    Power Bi, Mechanical, Microsoft Tools, Data Analytics, Mechanical Systems

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    Team Leader • Pune, India

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