ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner

Locations :

Hyderabad | Bangalore | Pune | Mumbai

Experience : 2–3 years |

Immediate Start (within 5 days)

About the Role

Neyo Ltd is seeking a ServiceNow Consultant with solid hands-on experience in Discovery and CMDB within the ITOM suite. The ideal candidate will have successfully implemented and supported Discovery and CMDB configurations in real-world projects and be confident in delivering client-ready solutions from end-to-end.

Key Responsibilities

Configure, implement, and optimize

ServiceNow ITOM modules

with a strong focus on

Discovery and CMDB .

Work closely with clients to gather requirements, design technical solutions, and ensure alignment with best practices.

Develop and customize workflows, business rules, and automation scripts to enhance platform functionality.

Conduct Discovery troubleshooting, CI class mapping, and data reconciliation.

Support integration efforts using REST / SOAP APIs and ensure data accuracy across CMDB relationships.

Provide deployment, testing, and post-implementation support.

Skills & Qualifications

Mandatory :

Proven hands-on experience in

ServiceNow Discovery and CMDB

implementation (minimum one end-to-end project each).

2–3 years

of ServiceNow configuration and implementation experience.

Strong understanding of

ITOM architecture , MID Server setup, credentials, and probe / sensor troubleshooting.

Proficiency in scripting ( JavaScript / Glide ) and integration (REST / SOAP APIs).

ServiceNow Certified System Administrator (CSA)

– mandatory.

CIS – ITOM / ITSM / ITAM

certification – preferred.

Strong analytical, communication, and client-facing skills.