Manager, SRE

Aptean is seeking an experienced and hands-on Manager, SRE (Cloud Infrastructure & Operations) to lead a team of 15 engineers. You will be responsible for managing the infrastructure layer of our multi-tenant, cloud-hosted ERP products. This critical role covers platform reliability, product upgrades, cloud security, incident and preventive maintenance, disaster recovery, and compliance audits. You will also act as a stage-gate for all production deployments, ensuring release readiness, rollback capability, and platform stability.

Roles and Responsibilities

• Cloud Infrastructure Oversight : Oversee provisioning, monitoring, and scaling of cloud environments (primarily Azure) for ERP products. Ensure optimal performance, cost control, and platform stability.
• SaaS Product Operations : Own product environment availability (Dev, UAT, Prod), plan platform upgrades, apply security patches, and manage certificates and access.
• Incident Management : Lead incident response for outages and degradation. Perform Root Cause Analysis (RCA), document learnings, and implement post-mortem action items.
• Preventive Maintenance : Define and execute regular health checks, patching schedules, environment cleanups, and alert tuning.
• Disaster Recovery Planning : Develop and test Disaster Recovery (DR) / Business Continuity Planning (BCP) plans. Ensure business continuity across all cloud-hosted environments.
• Security & Compliance : Lead infrastructure-level compliance activities for SOC 2, ISO 27001 , and secure deployment pipelines. Coordinate with infosec and audit teams.
• Production Deployment Stage-Gate : Review and approve all deployment tickets. Validate readiness, rollback strategy, and impact analysis before production cutover.
• Team Leadership : Lead, coach, and upskill a team of cloud and DevOps engineers. Foster a learning culture aligned with platform reliability and innovation.

Skills

Qualifications

Skills Required

cloud platform , Erp System, Devops, Incident Management, Azure Database