Key Responsibilities :
Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees for
American English
Assess trainees’ current communication and accent levels to design customized training plans.
Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage.
Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication.
Create and maintain
training content, exercises, and audio / visual materials
for continuous learning.
Role- Contractual (6 Months)
Work Mode- WFO(Hybrid)
Required Skills & Qualifications :
Bachelor’s degree in English, Communication, or any related field (Master’s preferred).
Minimum 2–5 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment.
Strong command over American English pronunciation, vocabulary, and cultural nuances.
Excellent presentation, coaching, and facilitation skills.
Ability to assess learning needs and tailor training methodologies accordingly.
Proficient in MS Office, Google Workspace, and basic e-learning tools.
Preferred Qualifications :
Certification in TESOL / TEFL / CELTA
or similar training credentials.
Exposure to
Customer Service, Soft Skills, or Business Communication
training.
Experience conducting
virtual training sessions
(Zoom, MS Teams, or similar platforms
Voice • Bhopal, Madhya Pradesh, India