Solution Architect

Overview

WELCOME TO

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

A Solution Architect serves as a bridge between Sales, customer-facing teams, and technical departments. They provide technical expertise to Sales teams by crafting solutions that align with customer needs and leverage cutting-edge technology effectively.

Were seeking a highly skilled and hands-on Lead Architect to join our dynamic Customer Solutions team. In this role, youll not only drive solution design at a strategic level but also roll up your sleeves to code, prototype, and validate technical designs where needed.

Youll play a critical role in shaping solutions that address customer challenges beyond our core product offerings. This is a role for someone who thrives in both designing architectures and diving into technical details , collaborating across teams like Enterprise Architecture, Product Development, Sales, and Delivery to bring ideas to life.

The world is changing. Are you ready to define the future of travel with us?

WHAT YOULL DO

• Work closely with Sales to analyze complex business challenges and requirements beyond core product capabilities.
• Design and develop technical solutions hands-on , including proof-of-concepts, prototypes, and technical validations where required.
• Architect innovative solutions that balance customer needs with feasibility, scalability, and cost-effectiveness.
• Leverage your deep technical expertise (.NET, Java, Cloud, API design, etc.) to provide guidance and actively participate in technical design reviews.
• Collaborate with cross-functional teams to ensure alignment with SITAs strategy and customer success.
• Prepare and present comprehensive technical proposals, architecture diagrams, timelines, and estimates.
• Identify potential technical risks early and develop mitigation plans.
• Engage with stakeholders to explain and defend solution designs, addressing both technical and business concerns.
• Stay abreast of emerging technologies and industry trends to bring innovation into solution designs.
• Provide detailed solution documentation for a smooth handover to implementation teams.

Qualifications

ABOUT YOUR SKILLS

NICE-TO-HAVE

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week : Work from home up to 2 days / week (depending on your teams needs)

Flex Day : Make your workday suit your life and plans.

Flex Location : Take up to 30 days a year to work from any location in the world.

Employee Wellbeing : Weve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24 / 7, 365 days / year. We also offer Champion Health a personalized platform that supports a range of wellbeing needs.

Professional Development : Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits : Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and / or persons with disabilities to apply and self-identify in the application process.