Transition Management :
- Lead the end-to-end transition process for new projects, ensuring alignment with client expectations and organizational standards.
- Develop and implement transition plans, timelines, and resource allocation strategies.
- Collaborate with stakeholders to identify risks and develop mitigation strategies.
Solution Design :
Work with sales and business development teams to understand client requirements and design tailored solutions.Conduct feasibility studies and cost-benefit analyses to support solution proposals.Ensure that solutions are scalable, sustainable, and aligned with industry best practices.Client Engagement :
Serve as the primary point of contact for clients during the transition phase, ensuring clear communication and relationship management.Conduct regular meetings with clients to provide updates, gather feedback, and address any concerns.Foster strong relationships with key stakeholders to enhance client satisfaction and retention.Process Optimization :
Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.Develop and maintain documentation related to transition processes, solution designs, and client interactions.Monitor and report on key performance indicators (KPIs) related to transition and solutioning activities.Team Leadership :Lead and mentor a team of transition and solutioning professionals, fostering a culture of collaboration and continuous improvement.Provide training and development opportunities to enhance team skills and capabilities.Collaborate with other departments to ensure alignment and support for transition initiatives.Qualifications :
Bachelor or masters degree preferred.13+ years of experience in US Healthcare RCM with 3-4 year experience project management, transition management, or solution designProven track record of successfully managing complex transitions and delivering high-quality solutions.Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.Proficiency in project management tools and methodologiesAbility to work in a fast-paced environment and manage multiple priorities effectively.Skills Required
Transition Management, Process Optimization, Client Engagement, Solution Design