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Marketplace Director

Marketplace Director

Shopperbeatswest bengal, India
2 days ago
Job description

Job Title :  Marketplace Director / Manager

Position : - Multiple

Location : Siliguri / Kolkata

About the Role :

We are seeking an experienced and strategic Marketplace Director to lead and manage our online marketplace business across Amazon, eBay, Walmart, and other global platforms . The ideal candidate will have full ownership of marketplace strategy, operations, performance, and team leadership — ensuring consistent growth in sales, profitability, and brand presence.

Key Responsibilities :

Strategic Ownership & Leadership

  • Take full ownership of all marketplace operations (Amazon, eBay, Walmart, etc.) across multiple regions.
  • Develop and implement strategies to achieve revenue, margin, and growth objectives.
  • Lead, train, hiring , and mentor a team, catalog specialists, and analysts.
  • Establish KPIs, performance tracking systems, and reporting processes.

Account Management & Operations

  • Oversee all seller accounts — ensuring smooth operations, compliance, and performance metrics.
  • Manage listings, pricing strategies, promotions, and catalog health.
  • Ensure all product content, SEO, and branding are optimized for visibility and conversion.
  • Handle escalations with marketplace support teams and resolve issues effectively.

    • Sales & Marketing

  • Create and manage advertising strategies (Amazon PPC, eBay Promoted Listings, etc.) to drive sales and ROI.
  • Collaborate with the marketing team for seasonal campaigns, deals, and launches.
  • Analyze competitor activity and marketplace trends to maintain competitive advantage.

    • Inventory & Logistics Coordination

  • Work with the supply chain and operations teams to ensure sufficient stock availability across all marketplaces.
  • Manage FBA / Fulfillment operations, shipment plans, and return processes.
  • Coordinate with warehouse teams for product readiness and on-time dispatch.

    • Reporting & Analysis

  • Deliver regular performance reports to management with insights and recommendations.
  • Monitor profitability, advertising costs, and operational efficiency.
  • Use data-driven analysis to improve decision-making and optimize growth strategies.

    • Requirements :

  • Minimum 3+ years of marketplace experience (Amazon, eBay, Walmart, etc.), including leadership experience.
  • Strong understanding of FBA / WFS, dropshipping, and direct fulfillment models.
  • Hands-on experience with tools like Helium10, JungleScout, Seller Central, etc.
  • Proven ability to lead teams, manage budgets, and deliver measurable results.
  • Excellent communication, analytical, and problem-solving skills.

    • Preferred Qualifications :

  • Experience managing multi-country marketplace accounts (e.g., AU, US, UK).
  • Strong knowledge of digital marketing and pricing strategy for Marketplace.
  • Experience in brand management or private label products.

    • What We Offer :

  • Leadership position with high growth potential.
  • Competitive base salary + performance-based incentives.
  • Opportunity to work with a fast-scaling e-commerce brand expanding globally.
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    Marketplace Director • west bengal, India