▷ (Apply in 3 Minutes) ISOC Manager

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager

Key Responsibilities :

• Alarm Management : Examine the alarms / event frequency to reduce the unwanted alarms and upkeep the application response time.
• Incidents / Issues : Liaise with the PS IT team to resolve the identified issues and update the site teams.
• New Application release : Functionality and scenario testing for the new applications to meet the audit and regulatory requirements.
• Performance : Perform the sanity checks on the data and report shared with the stakeholders.
• Planning : System design & specifications for the new PS equipment and implement the changes across the other locations.
• Testing : Functionality testing of the equipment in the UAT environment to identify any issues or gaps and share the observations with PS IT team.
• Vulnerability Mitigation : Cyber testing and whitelisting of the newly added devices.
• Audits : Support for the investigation, incidents, audits, and security controls at site levels.
• Maintenance : Security System breakdown support, coordination & track closure of the issue.
• Upgradation : Application version upgradation to mitigate the cyber vulnerabilities.
• Application Security : Coordinate with application ITSO for the implementation of the security patches.
• SDLC / DEPL Controls : Updating of the key changes in the ICE tool to implement compliance controls submit evidence for controls specified by the Technology, Cyber and Data risk policies.
• Matrices : Reporting and updating of all the system / application issues and incident on the Human risk tool for evidence and references.

To be successful in this role you should meet the following requirements

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.