Machine Learning Engineer

Job Description :

ServiceChannel is the leading cloud-based service automation platform for facilities management. We empower businesses to source, procure, manage, and pay for repair and maintenance services through a single, unified platform. Our mission is to simplify operations and deliver exceptional customer experiences through innovation and technology.

We are looking for a highly skilled and experienced Senior AI / ML Developer to join our dynamic team. In this role, you will design and deploy state-of-the-art machine learning (ML) models, develop scalable data pipelines, and collaborate with cross-functional teams to drive innovative solutions. You will work with large and complex datasets, implement cutting-edge technologies, and shape the future of our AI-driven initiatives.

Responsibilities :

• Build and automate robust, scalable ML pipelines for training, validation, deployment, and monitoring in production environments.
• Collaborate with data scientists, engineers, and product managers to understand business requirements and translate them into ML solutions.
• Analyze and process large-scale datasets to develop efficient ML models and drive actionable insights.
• Own the end-to-end ML model lifecycle , including versioning, deployment, performance monitoring (e.g., drift detection), recalibration, troubleshooting, and retraining.
• Develop and manage CI / CD pipelines for ML workflows, including automated testing, containerization, and model registry integration.
• Implement and manage scalable ML infrastructure for data processing, training, and inference in collaboration with DevOps and engineering teams.
• Continuously improve engineering practices, code quality, and automation, while staying up to date with the latest trends in AI, ML, and MLOps.

Requirements :