Key Responsibilities :
- Manage inbound and outbound customer interactions for international clients
- Understand and resolve customer queries with clarity and professionalism
- Maintain accurate records of interactions and follow-ups
- Ensure customer satisfaction by providing timely and effective support
- Adhere to company policies and quality standards
Candidate Profile :
Graduates and undergraduates can applyFreshers and candidates with a minimum of 1 year of voice process experience preferredExcellent verbal and written English communication skillsStrong interpersonal skills and a customer-centric mindsetWillingness to work from office and adapt to rotational shifts if requiredSkills Required
Customer Service, Communication Skills, Voice support, International Voice Process, Written Skills