No longer accepting applications

L2 Desktop & Networking Support Engineer

QpiAIpanipat, haryana, in

2 days ago

Job description

Role Overview

The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux / Windows servers, and ensuring smooth day-to-day IT operations with a strong focus on compliance (SOC 2, ISO 27001, CERT-In).

Key Responsibilities

End-User & Desktop Support

Provide L2 technical support for laptops / desktops (Windows, macOS, Linux).
Troubleshoot OS, hardware, application, Outlook / Gmail, VPN, printing, and performance issues.
Manage device onboarding / offboarding including user provisioning, access control, and asset updates.
Install, configure, and patch OS & applications.
Coordinate with L1 for escalations and closure of technical tickets.

Network Administration

Manage and troubleshoot LAN / WAN issues, DHCP / DNS, routing, switching & Wi-Fi.

Configure and monitor VLANs, trunk / access ports, DHCP scopes, and DNS forwarders.

Basic firewall operations (Sophos, Palo Alto) including :

Rule modification

NAT / Port forwarding

IP whitelisting

Monitoring logs & alerts

Manage enterprise Wi-Fi (Netgear / Aruba / Cisco) including SSID setup, channel optimization, and guest network isolation.

Server & Linux Support

Basic administration of Linux systems (Rocky / Ubuntu / CentOS).

Manage user accounts, permissions, SSH keys, sudoers, and systemd services.

Troubleshoot server boot issues, LVM / partition management, disk alerts, and system performance.

Support for hypervisors – VMware / Hyper-V / Harvester (basic operations).

Security & Compliance Support

Support SOC 2, ISO 27001, CERT-In compliance activities.

Maintain logs, monthly reports, patch status, antivirus compliance & asset inventory.

Assist in vulnerability management, patch cycles & hardening checks.

Ensure clear desk / clear screen, USB control, and access policies are followed.

Assist in preparing audit evidence and documentation.

IT Infrastructure Operations

Monitor servers, network devices, APs, printers, UPS & storage health (Nagios / Zabbix / PRTG).

Manage IT assets, license tracking, vendor coordination, and procurement follow-up.

Support meeting rooms (Wi-Fi, projectors, BenQ boards, VC setup).

Provide support for office relocations, cabling, and hardware setups.

Required Skills

Strong knowledge of Windows, macOS & Linux troubleshooting.

Hands-on experience with VLANs, DHCP, DNS, switching (D-Link / Netgear / Aruba / Cisco).

Familiar with firewalls : Sophos, Palo Alto, Fortinet (basic rule / NAT changes).

Understanding of TCP / IP, routing, SSH, RDP, VPN, MTU, packet flow.

Experience with ITSM tools, ticket handling, and incident / change management.

Ability to generate and maintain compliance reports.

Good to Have

RHCSA / RHCE, CCNA, Security+, or similar certifications.

Experience with cloud platforms (AWS / Azure) – basic connectivity troubleshooting.

Knowledge of hypervisors (VMware / Hyper-V / Harvester).

Understanding of SOC 2, ISO 27001, CERT-In requirements.

Soft Skills

Strong communication and documentation skills.

Ability to work independently and handle high-priority incidents.

Customer-centric mindset with ownership & accountability.

Problem-solving and analytical thinking.

Education

Bachelor’s degree in Computer Science, IT, Electronics, or related field.

Relevant certifications preferred (RHCSA, CCNA, ITIL).

Create a job alert for this search

Desktop Support Engineer • panipat, haryana, in

Related jobs

Promoted

Enterprise Engineer

Estarta Solutionsnarela, delhi, in

The role focuses on designing, implementing, and optimizing large-scale enterprise network infrastructures that enable secure, high-performing, and resilient business operations.As a key technical ...Show moreLast updated: 18 days ago

Promoted
New!

Openstack Cloud Support Consultant with Kubernetes, Linux, Terraform, Windows and VMWare - 100% REMO

iShiftNarela, Delhi, India

Job Title : Openstack Support Engineer with OpenStack, Linux, Windows, Terraform and VMware Location : 100% REMOTE - Offshore India Employment Type : Long Term Contract Job Overview : We are looking f...Show moreLast updated: 13 hours ago

Promoted

Senior NMS Developer

Orion Innovationnarela, delhi, in

Position : Senior NMS Developer.Senior Network Management System Developer.NMS platform supporting LEO Lightspeed networks. The role requires working within an Agile SAFe framework to deliver robust,...Show moreLast updated: 4 days ago

Promoted
New!

Senior Cloud Infrastrcuture Consultant with Openstack, Vmware, Linux, Kubernetes, Devops, Terraform, KVM background - 100% REMOTE

iShiftnarela, delhi, in

Remote

Job Title : Senior Cloud Infrastructure Consultant with strong Openstack, VVMware, Linux, Terraform, Kubernetes and DevOps. Location : India based 100% REMOTE.Employment Type : Contract Role.We are see...Show moreLast updated: 17 hours ago

Promoted

Php Support Engineer

AideWiser SolTekPānīpat, Republic Of India, IN

The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 2 days ago

Promoted

IT Infrastructure Engineer (Kharkhoda)

ConfidentialKharkhoda

Job Description and Responsibilities : .Plant IT Infrastructure Engineer is responsible for maintaining the IT infrastructure within a plant to ensure smooth operations and minimal downtime.Overseein...Show moreLast updated: 2 days ago

Promoted

CipherTrust Engineer

Capgeminipanipat, haryana, in

We are seeking a skilled and experienced professional in.Encryption, Key Management, and Cryptography.Vormetric Data Security Manager (DSM). Onboard applications, databases, and storage platforms in...Show moreLast updated: 18 days ago

Promoted

Network Engineer

Recropanipat, haryana, in

Designation - Network Engineer.Configure and maintain Cisco Meraki networking devices, including switches and access points. Monitor network performance and security, proactively identifying and res...Show moreLast updated: 1 day ago

Promoted

Service & Support Engineer

Isothermal Technology Private LimitedNarela, Delhi, India

About Company We at Isothermal Technology Pvt.ITPL) are proud to be the leading most premier instrumentation solution provider in India through an extensive portfolio of testing equipment, ca...Show moreLast updated: 30+ days ago

Promoted

Varicent Support Engineer

Sapphire Software Solutions Incpanipat, haryana, in

Role : Varicent Support Engineer.We are seeking an experienced Varicent Support Engineer to provide technical and functional support for Varicent’s Sales Performance Management (SPM) platform.The id...Show moreLast updated: 1 day ago

Promoted
New!

Cloud IAM Engineer

Vertex Agilitynarela, delhi, in

Job title : Cloud IAM Engineer.Join Vertex Agility — a high-performance, remote-first consultancy shaping the future of identity security and cloud-native automation. Own and deploy IAM across cloud...Show moreLast updated: 13 hours ago

Promoted

Senior Technical Support Engineer

Atlassiannarela, delhi, in

Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 2 days ago

Promoted
New!

IT & ERP Implementation Engineer

Tigris Mobility Pvt Ltdsonipat, haryana, in

Position : IT & ERP Implementation Engineer.Computer Science, IT, Electronics, or related fields.Experience working in manufacturing / automotive environments. Tigris Mobility Pvt Ltd is an e-Mobility ...Show moreLast updated: 17 hours ago

Promoted

VMware vRealize & Tanzu Operations Engineer

VaporVMPanipat, Haryana, India

Role Overview : We are seeking a highly skilled VMware vRealize Suite and Tanzu Operations Engineer to manage and maintain our private cloud infrastructure across multiple sites.The ideal candidat...Show moreLast updated: 1 day ago

Promoted

Datacenter Network Engineer

The AES GroupPānīpat, Republic Of India, IN

Senior Datacenter Network Engineer (Level 4).High-level technical expert (not entry or mid-level).Rotational, with ability to work EST hours. Core Responsibilities (What they’ll do daily).Build and ...Show moreLast updated: 5 days ago

Promoted

Network Support Engineer

Hamilton Barnesnarela, delhi, in

Network Support Engineer (Weekend (Thurs to Monday) – Remote).Join a rapidly expanding technology company as part of its. You’ll work across complex, high-performance network environments built on p...Show moreLast updated: 14 days ago

Promoted
New!

Openstack Cloud Support Consultant with Kubernetes, Linux, Terraform, Windows and VMWare - 100% REMOTE - Contract Role (US Work Hours)

iShiftpanipat, haryana, in

Remote

Job Title : Openstack Support Engineer with OpenStack, Linux, Windows, Terraform and VMware.Location : 100% REMOTE - Offshore India. Employment Type : Long Term Contract.OpenStack, Linux systems, Micro...Show moreLast updated: 17 hours ago

Promoted
New!

It & Erp Implementation Engineer

Tigris Mobility Pvt LtdSonīpat, Republic Of India, IN