Job Requirements
Role / Job Title : Area Technical Manager
Function / Department : Retail Underwriting
Job Purpose
This position is responsible for Project management through Developer Categorization and Manage vendors involved in the technical evaluation process
Roles & Responsibilities
- Monitoring and adhering to process, technical policy, project approval policy
- Develop new policies / initiatives & lead to region specific innovations.
- Project Approval grid through Developer Categorization
- Suggest process improvement & effective implementation of same
- Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk.
- Monitor technical evaluation process.
- Manage vendors involved in the technical evaluation process.
- Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality.
- Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings.
- Maintain TAT targets for the technical evaluation process.
- Work closely with the legal counterpart on the technical evaluation front.
- Monitor handling of fraud cases on the technical front i.e., identification, handling, reporting, and facilitating closure as per the action decided.
Secondary Responsibilities
Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics.Responsible for delivering best in class merchant onboarding experience.Education Qualification
Graduation : Yes
Post-graduation : Any
Experience : 4+ years of work experience.
Skills Required
Process Improvement, Project Management, Technical Evaluation