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Relationship Manager - Retail

Relationship Manager - Retail

ConfidentialKarnal
8 days ago
Job description

We are looking for a highly skilled and experienced Relationship Manager to join our team. The ideal candidate will have professional experience in the BFSI industry , with a background in retail banking . This role is responsible for developing and maintaining strong client relationships, driving business growth, and ensuring high levels of customer satisfaction.

Roles and Responsibilities

  • Customer Relationship Management :
  • Develop and maintain strong relationships with existing and new customers to increase business growth.
  • Provide excellent customer service and support to ensure high levels of customer satisfaction.
  • Business Development :
  • Identify and pursue new business opportunities to achieve sales targets.
  • Collaborate with internal teams to develop and implement effective marketing strategies.
  • Market Analysis :
  • Analyze market trends and competitor activity to stay ahead in the market.
  • Build and maintain a strong understanding of customer needs and preferences.

Job Requirements

  • Experience & Knowledge :
  • Strong knowledge of the BFSI industry , particularly in retail banking .
  • Professional experience working with small finance banks or similar institutions is preferred.
  • Skills :
  • Excellent communication and interpersonal skills .
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong analytical and problem-solving skills to analyze market trends.
  • The ability to adapt to changing circumstances and priorities.
  • Skills Required

    Business Development, Interpersonal Skills, Relationship Management, Retail Banking, Market Analysis, Bfsi Domain, Problem-solving

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