Business Support Administrator

Job description

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 400 employees.

Job Title : Admin Executive

Job Location : Ahmedabad

Job Type : Full-Time

Job Timings : 04 : 00 AM to 01 : 00 PM

The Data Management & Lead Administration Specialist is a critical support function responsible for maintaining the integrity, accuracy, and structure of our core operational and sales data. This role involves meticulous lead processing, contact and company database management, location data mapping, and generating professional reports, ensuring our sales and operations teams have reliable information at all times.

Responsibilities :

1. Lead and Account Processing

• Lead Allocation : Manage the accurate and timely allocation of incoming sales leads from diverse sources to the appropriate Sales Representatives, strictly adhering to company policy and internal performance metrics.
• System Check & Categorization : Verify lead information against internal systems (suppliers / clients) and categorize leads based on their purpose (e.G., supplier inquiry, new client, existing client query).
• Account Assignment : Ensure new contacts and companies, upon meeting minimum data requirements, are promptly and accurately assigned to the relevant Account Manager for follow-up.

2. Data Entry, Quality, and Enrichment

3. Database Integrity and Location Mapping

o Client warehouse and office addresses.

o Third-Party Logistics (3PL) facility locations.

o Supplier depot addresses.

o Ensure all entries are properly labeled, categorized, and up-to-date within the system.

4. Reporting and System Support

Required Skills and Experience

o Microsoft Excel : Advanced proficiency required (pivot tables, VLOOKUP / XLOOKUP, data filtering, conditional formatting).

o Experience with Word, PowerPoint, Teams, OneDrive, and Outlook.

Perks & Benefits :

Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.

For any query email us at hr@nsegindia.com