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Salesforce FSC Tech Lead

Tata Consultancy ServicesHyderabad, Telangana, India

8 hours ago

Job description

Role

: Salesforce FSC Tech Lead

Required Technical Skill Set : Salesforce FSC Tech Lead

Desired Experience Range : 10 - 18 yrs

Notice Period : Immediate to 90Days only

Location of Requirement : Hyderabad / Delhi / Pune or PAN INDIA

We are currently planning to do a Virtual Interview

Job Description : Must-Have

Min 8 years to max 12 years’ experience in technology (product and engineering) and a minimum of 4+ years in Financial Services.

Minimum of 4+ Years of experience in FSC(or any enterprise SaaS product) including the configuration of the Salesforce FSC Platform

Salesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required.

Proven experience taking highly conceptual business need and translate into a solution that can be effectively implemented.

Experience with declarative solutions including creation of custom objects, workflows, approvals, flows, etc.

Demonstrated ability to design and develop complex solutions using OOB capabilities of Salesforce platform.

Good communication skills.

Ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business.

Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.

Sound knowledge in Salesforce Security Model and Data Model

Must have sound implementation knowledge of Service Console, Live Agent / Omni Channel, Knowledge Management

Must have knowledge of REST and SOAP integrations in Salesforce

Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)

Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI).

understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied.

Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow JD Template TCS Confidential Orchestrator.

Experience in large-scale implementation of FSC cloud, data model optimization and if possible, Data Migration into SFI.

Develop and customise application using Lightning Web component and Apex.

Knowledge of hands-on experience with Omni studio (Omniscripts, Data raptors, Flex cards, Integration procedures etc.)

Deep understanding of FSC data model (Object relationship, managed packages, platform features)

Understanding of Household account and person account model

Understanding of common elements of FSC (ARC, Action plans, Life events etc)

Experience in building customer-facing dashboards and its integration with enterprise applications.

Should be able to deliver impactful, attractive, compelling solutions using Salesforce FSC Cloud OOB capabilities.

Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support)

Meet with key stakeholders to understand business objectives, priorities, and expectations.

Propose, design, and implement solutions to solve business requirements especially in Retail / Commercial Insurance space.

Document business requirements and create technical design.

Translate business requirements into well-architected solutions leveraging OOB FSC cloud capabilities.

Maintain deep understanding of Salesforce FSC, including staying informed of new Salesforce releases and how the releases can benefit new and existing business requirements in Retail / Commercial Insurance space.

Guide a team of junior developers and mentor them.

Strong background on Relational database concepts including SQL and data modelling.

Certfications : JD Template TCS Confidential a. FSC certification b. Omnistudio Developer / Consultant c. Platform Developer 1 d. Platform Developer 2 e. Salesforce App Builder f. Salesforce Administrator g. Salesforce Advanced Administrator

Good-to-Have 1. Experience in Einstein for Sales and Service, Einstein Analytics 2. SAFe Awareness (AzDo, and Target Process preferred) 3. Experience in CI / CD and deployment tools. Should be able to streamline deployment process.

SN Role descriptions / Expectations from the Role

1 Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution

2 Create, run and present a measurable BRD / FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions

3 Drives technical (HL and LL) design and development for major components of focused solutions 4 Offers best practice advice and recommendations to clients, extending beyond Salesforce to topics around overall systems architecture and CRM strategy

5 Collaborate with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.)

6 Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform

7 Hands-on knowledge on Platform Security, PII data security, Authentication & Authorization.

8 Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment Strategy

9 People Managers have regular 1-on-1s, perform annual reviews etc.

10 Sales Support : Help scope, solution, and estimate sales opportunities alongside delivery lead. Assist in SOW creation, etc.

11 Practice Development : Mentor resources, take on leadership roles to expand overall practice capabilities, etc.

12 Value Addition : Create, run and present a measurable BRD / FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solution

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Tech Lead Salesforce • Hyderabad, Telangana, India

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