Field Service Engineer

Job Description

• Field Service Engineer, will attend Service calls in Delhi and Northern region.
• Travel to customer locations to service equipment
• Perform routine maintenance on equipment and systems
• Analyse and troubleshoot technical issues
• Provide training and support to customers on how to operate and maintain equipment
• Document service and installation actions by completing forms, reports, logs, and records
• Manage customer satisfaction through effectively meeting customer needs and ensuring compliance with company and regulatory standards
• Ensure the safe use of equipment by adhering to safety procedures and regulations
• Keep technical knowledge updated by attending educational workshops, reviewing publications, and participating in professional societies
• Collaborate with technical teams and share information across the organization
• recommends that the Service sales team maintain parts inventory and order any necessary parts or supplies

Qualifications

The candidate must hold either a diploma or a degree in Electrical and Electronics Engineering.