Job Title : Retail / QSR Functional Consultant.
Location : Bengaluru.
Employment Type : Full-Time.
Role Overview.
We're seeking a dynamic and results-driven Retail / QSR Functional Consultant to lead business transformation initiatives across retail and quick-service restaurant (QSR) operations.
You'll bridge the gap between business needs and technology solutions, driving customer engagement, operational efficiency.
Key Responsibilities :
Client Engagement & Discovery :
- Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs.
- Translate business requirements into functional specifications.
Techno Functional Aspects : .
Translate the functional specifications derived from the workshop to a technical fit document.Identify & highlight feature / reporting / dashboarding gaps.Collaborate with technical teams to configure and deploy systems aligned with business goals.Stakeholder Collaboration :
Act as a trusted advisor to marketing, operations, and IT teams.Ensure alignment between business strategy and technology roadmap.Effective Onboarding :
Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc).Train super users of our clients on the platform.Explain the support mechanism and set cadences for support / business related queries.Required Skills & Qualifications :
5+ years of experience in retail or QSR consulting, business analysis, or solution delivery.Strong understanding of retail / QSR operations : POS, loyalty, CRM, inventory, and customer experience.Knowledge of Marketing Automation tools & how they function.Familiarity with analytics platforms (e.g , Power BI, Tableau, Google Analytics) is preferred.Excellent communication, stakeholder management, and presentation skills.Ability to work in fast-paced, client-facing environments.Preferred Qualifications :
Experience with omnichannel retail or QSR transformation projects.Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations.About Company :
Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain.
Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries.
Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester.
(ref : iimjobs.com)