Telesales Executive

Key Responsibilities

• Customer Outreach :
• Make outbound calls to prospective and existing customers to promote our services.
• Respond to inbound inquiries and convert them into sales opportunities.
• Sales Generation :
• Explain product features, benefits, and pricing to customers clearly and persuasively.
• Understand customer needs and recommend suitable services.
• Meet or exceed daily, weekly, and monthly sales targets.
• Lead Management :
• Maintain and update customer databases with accurate and timely information.
• Follow up on leads generated through marketing campaigns or referrals.
• Customer Relationship Management :
• Handle customer queries and concerns professionally.
• Build lasting relationships to encourage repeat business.
• Sales Reporting :
• Record call outcomes and sales performance metrics for review.
• Provide regular feedback and insights on customer preferences and market trends.

Required Skills & Experience