Platform Operations Engineer

We help the world Be Everyday Ready

Todays threatscape is relentless. So are Cyderes we specialize in building practical IAM exposure management and risk programs and stopping active threats fast with MDR that works with your existing security tools all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity arming organizations with the people platforms and perspectives they need to conquer whatever tomorrow throws their way.

About the Job :

Cyderes is looking for a dedicated and creative Platform Operations Engineer to join the Cyderes Platform Management team. The candidate should have experience working efficiently on small teams being flexible filling roles and be familiar with cloud technologies (AWS Azure GCP). The primary function will be contributing directly to meeting client technical needs for operating on Cyderes data ingestion and alerting pipelines. We are looking for someone who has a solid understanding of networking and related protocols network and computer security concepts and admin experience. Candidate must also have experience in telemetry (log) monitoring and experience in investigating and researching log events through SIEMs or other related centralized logging technologies. Candidate should be detail-oriented able to handle multiple high-priority demands while driving consistent results and have a passion for delivering detailed customer service for both internal and external clients. Candidates should also bring the right attitude to the team including honesty accuracy and positivity. Additionally candidates will need to have a customer-first attitude and be comfortable interacting with service stakeholders. We embrace the fast-paced development field and are looking for like-minded individuals that have a passion for continual improvement innovative ideas tinkering with new projects and taking on complex problems.

Responsibilities :

• Work with Cyderes managed services clients to help integrate log telemetry into the Cyderes platform
• Assist Cyderes clients with various troubleshooting tasks such as :
• SSO integrations
• Networking issues (Firewalls Load balancers routing DNS etc)
• Logging troubleshooting
• Network appliance troubleshooting
• TLS
• Respond to internal and external escalations
• Be part of a 24 / 7 On-call rotation
• Provide support to Cyderes clients and to internal teams surrounding data normalization and parsing
• Help deploy log telemetry integrations and work with internal engineering teams

Requirements :

Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race religion color sex age disability sexual orientation genetic information national origin or veteran status.

Note : This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Key Skills

Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1