Note :
- Applications are invited from candidates who are able to attend a face-to-face interview at the office address mentioned in the Job Description.
- Shortlisted candidates will be invited for an in-person interview at our office.
- The interview schedule and other relevant details will be shared via email following the initial screening process.
Job Description
Designation : Associate / Senior Associate – Finance and Accounts
Experience : 0 – 2 years
Educational Background : Degree in Finance, Accounting, or related field
Location : Allianz Services, Technopark Phase III, Trivandrum
Roles and Responsibilities :
Prior experience in Finance domain preferably Accounts receivableCustomer Financial Interactions : Handle inbound and outbound calls related to customer accounts, providing financial guidance and support.Collections Management : Proactively contact customers for overdue payments, negotiate payment plans, and collaborate with the collections team for effective debt recovery.Account Reconciliation : Conduct detailed account reconciliation, identify discrepancies, and work towards resolution.Financial Consultation : Provide financial advice and information to customers, addressing inquiries related to billing, statements, and account details.Data Accuracy : Ensure accurate recording of financial transactions and customer interactions in the system.Collaboration with Finance Teams : Work closely with internal finance teams to relay customer insights and assist in resolving financial discrepancies.Desired Candidate Profile :
Educational Background : Degree in Finance, Accounting, or related field.Experience : [0 to 2] years of experience in voice-based customer service, collections, and financial management.Financial Acumen : Strong understanding of financial principles, accounting processes, and financial statement analysis.Communication Skills : Excellent verbal communication skills with the ability to explain financial concepts in an understandable manner.Adaptability : Comfortable working in a dynamic environment and adapting to changing customer and business needs.