HIRING FOR A LEADING BANK
Hiring : Collection Officer – Mortgages
Location- Ernakulam (Kochi)
CTC : Upto 4.2 LPA
Exp : Minimum 2 yrs in collection / recovery .
Key Responsibilities-
Conduct field visits for follow-up on delinquent mortgage customers
Persuade and negotiate with customers to ensure repayment of overdue EMIs
Skip tracing and address verification for unreachable accounts
Coordinate with collection agencies and legal teams for escalations
Ensure daily reporting and update of recovery status in internal systems
Adhere to compliance, code of conduct, and RBI collection guidelines
Build rapport with customers while maintaining professionalism and pressure handling
MUST HAVE :
Graduate (any stream); knowledge of local geography is a must
2–4 years of field collection experience in mortgages / secured loans
Two-wheeler with valid driving license
Good communication and negotiation skills
Send CV : WhatsApp :
Regards,
Puja Maurya
Asst Manager-HR
Collection Officer • ernakulam, India