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Senior BI Analyst
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionPerform deep-dive analyses and uncover hidden trends in CX data Translate data into stories to influence leadership decisions Ensure clarity and usability in dashboard design Suggest and validate hypotheses to improve customer experience metrics
Key Deliverables :
- Drive CX performance metrics through data-driven insights
- Identify root causes of CX issues and deliver actionable recommendations
- Develop and manage dashboards for CX teams
- Collaborate cross-functionally to convert business problems into analytical tasks
Role Responsibilities :
Skills Required
Power Bi, Tableau, Excel, Sql, Python
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Bi Analyst • Bengaluru / Bangalore