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Flipspaces - Assistant Vice President - Operations
Flipspaces - Assistant Vice President - OperationsFlipspaces • Mumbai, India
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Flipspaces - Assistant Vice President - Operations

Flipspaces - Assistant Vice President - Operations

Flipspaces • Mumbai, India
5 days ago
Job description

As the Operations Leader at Flipspaces, you will drive strategic initiatives across supply chain, execution, and delivery. You will play a pivotal role in ensuring projects are delivered on time, within budget, and aligned with design integrity and customer experience goals.

What You'll Do :

Operations Leadership :

  • Own end-to-end operational performance and project execution.
  • Drive alignment with revenue, quality, and client satisfaction metrics.
  • Build scalable systems to support multi-project growth.

Project Delivery & Execution :

  • Ensure timely and high-quality delivery of interior fit-out projects.
  • Conduct weekly execution reviews to identify and resolve roadblocks.
  • Track progress against milestones and client expectations.
  • P&L & Financial Management :

  • Manage city-level P&L, budgeting, and cost optimization.
  • Improve margins through vendor negotiations and operational efficiencies.
  • Forecast project cash flows and monitor working capital cycles.
  • Cross-Functional Collaboration :

  • Liaise with sales, design, procurement, HR, and finance to align workflows.
  • Drive execution readiness and resource planning.
  • Resolve cross-departmental blockers in real time.
  • Operational Excellence & Process Innovation :

  • Implement lean, tech-enabled operations processes.
  • Reduce TAT through SOPs, automation, and performance analytics.
  • Leverage platforms like Salesforce for visibility and accountability.
  • Team Development & Leadership :

  • Build and mentor a high-performing operations team.
  • Define KRAs, review performance, and lead upskilling initiatives.
  • Foster a culture of ownership, collaboration, and continuous improvement.
  • Client & Stakeholder Management :

  • Act as the primary point of contact for key clients and vendors.
  • Conduct regular reviews with clients, architects, and contractors.
  • Ensure seamless communication and client delight throughout the project.
  • Risk, Quality & Compliance :

  • Implement QA / QC checks, HSE standards, and compliance processes.
  • Anticipate risks and drive mitigation strategies.
  • Ensure contracts, documentation, and reporting are accurate.
  • Billing, Payments & Documentation :

  • Monitor billing accuracy and ensure timely realization of payments.
  • Maintain documentation for client handovers, audits, and MIS.
  • Reduce revenue leakage through robust controls.
  • You Bring :

  • 10-15 years of experience in interior fit-outs, project management, or operations in design & build / real estate.
  • Proven success managing multi-crore projects with direct P&L ownership.
  • Strong leadership and ability to manage cross-functional teams.
  • Solid understanding of supply chain, vendor management, and quality control.
  • Excellent communication, client management, and conflict resolution skills.
  • Tier-1 institute alumni (IIT / IIM) preferred.
  • Strong working knowledge of finance and P&L is an advantage.
  • (ref : iimjobs.com)

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